MLB Fails To Deliver NLDS Postseason Passwords

by McCarron on Sep 23, 2008 12:05 PM CDT Comment 74 comments

Anyone else effected by the MLB failing to deliver the post season passwords? I got the email last night saying I won, and a password would be delivered today.

Yet I'm sitting here constantly checking my email, and I have yet to see a password and tickets for the Cubs went on sale 3 minutes ago.

I contacted both the MLB and Cubs ticketing offices. Cubs were no help, and the MLB is going to 'call me back' as they say it's a 'nationwide' problem.

I have a password entry page open, but no password to enter. Thanks a lot MLB!

This is a FanPost and does not necessarily reflect the views of SB Nation or Al Yellon, editor-in-chief (unless it's a FanPost posted by Al). FanPost opinions are valued expressions of opinion by passionate and knowledgeable baseball fans.

2 recs | Comment 74 comments

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really?

wow, i got my password, but can’t get into the VWR portion!

by Canseco's Roid Party on Sep 23, 2008 12:08 PM CDT reply actions 0 recs

Is the password not something generic?

Also what address did it come from so I can double check search my mail

by McCarron on Sep 23, 2008 12:12 PM CDT up reply actions 0 recs

came from "cubs.com"

with an address of feedback@lists.mlb.com

and it’s a bunch of random letters and numbers

by Canseco's Roid Party on Sep 23, 2008 12:13 PM CDT up reply actions 0 recs

Thanks

I figured it’d be a real password, the woman at the Cubs desk asked me to get it from someone else. I told her that wasn’t a smart idea, since they should be 1 to 1. She was then like “ohh yeah”

by McCarron on Sep 23, 2008 12:14 PM CDT up reply actions 0 recs

wow. amazing. of course, i don't expect MLB to employ geniuses....

so I’m guessing everyone in your situation is just sitting at the password screen, and it isn’t letting many other people through? it is pretty messed up right now it seems.

by Canseco's Roid Party on Sep 23, 2008 12:17 PM CDT up reply actions 0 recs

Yeah exactly

The last email I have gotten from feedback@lists.mlb.com was the announcement that I was picked to win.

by McCarron on Sep 23, 2008 12:19 PM CDT up reply actions 0 recs

Success? Anyone?

"Every team will win 60 games, every team will lose 60 games, it's what the team does in the other 42 games that decides the season."

by flachimesa on Sep 23, 2008 12:21 PM CDT up reply actions 0 recs

alright! success. got 2 for game 1 in bleachers- sec 314.

seems like they were running out of 2 together though, there weren’t a whole lot left for game 1 and game 2 i first had 2 bleachers then accidentally closed the window! which i thought might be a disaster as it may not let me back in….but the passwords only are disabled after you BUY so that is good, but i am in with 2 for game 1, and feel great now that i thought i had blown my chance by closing the window…but came back and am now Ticketed. might be not a whole lot w/2 together left though, as game 2 had only SRO’s in 2s when i checked before deciding on Game 1.
There were still singles in nearly every section however, you just cant get two singles apart from each other (or i couldnt figure out how)

by Canseco's Roid Party on Sep 23, 2008 12:43 PM CDT up reply actions 0 recs

Congrats

Bleachers are reserved for the playoffs? Not first come first served?

by McCarron on Sep 23, 2008 12:45 PM CDT up reply actions 0 recs

yep, bleachers are reserved

by MLB policy I believe

by Canseco's Roid Party on Sep 23, 2008 12:49 PM CDT up reply actions 0 recs

There are actually numbers...

printed on the bleachers for that reason. I’m pretty sure it has something to do with fire code and whatnot.

On a personal note, those numbers are clearly from 1914 because they are spaced so close together they must have been conceived in a non fast-food big sweaty guy world. When I went to the Cubs-Marlins series, my friend and I had two numbers but actually sat about 3/4 a number over because the guys on the end were fairly big. It shifted the whole bleacher and it was a tight fit the whole game.

by CubFan81 on Sep 23, 2008 1:13 PM CDT up reply actions 0 recs

Yeah I'm in, just no password.

MLB is investigating… sadly I know that means I’m out of luck.

by McCarron on Sep 23, 2008 12:10 PM CDT reply actions 0 recs

check your spam

i got mine

Cubs Karma: Don't take anything for granted.....

by Andre Fonseca on Sep 23, 2008 2:08 PM CDT up reply actions 0 recs

I did, now I wish I had put that in the message like I meant to.

Because hearing that statement 100 times in the past two hours really got annoying.

by McCarron on Sep 23, 2008 2:44 PM CDT up reply actions 0 recs

Ugh

Can’t help but feel for you.

Chicago Cubs Jokes, Humor and Parody at The Cubs Brickyard

by AceCubbie on Sep 24, 2008 7:05 AM CDT up reply actions 0 recs

As part of the FannieMae/FreddieMac/AIG bailout...

all senior corp. executives of those companies get first priority in MLB postseason ticket purchases. It’s only fair.

As I've told you before, I never repeat myself.

by santoswoodenlegs on Sep 23, 2008 12:11 PM CDT reply actions 0 recs

Sounds about right

by McCarron on Sep 23, 2008 12:13 PM CDT up reply actions 0 recs

I just called again

And the MLB is blaming The Cubs! Saying their supervisors have been dealing with it all day and waiting for a fix from the Cubs. Told me I can’t talk to a supervisor because of that, and that if I was told they’d call me back, that they would in fact call me back.

by McCarron on Sep 23, 2008 12:21 PM CDT reply actions 0 recs

I got right in to purchase tickets

….I just don’t have a password

by cozmotaylor123 on Sep 23, 2008 12:27 PM CDT reply actions 0 recs

Yeah this isn't going well.

No one is taking the blame either, MLB says it’s the Cubs, the Cubs say it’s the MLB problem.

by McCarron on Sep 23, 2008 12:30 PM CDT up reply actions 0 recs

Virtual nightmare!!!!

"Every team will win 60 games, every team will lose 60 games, it's what the team does in the other 42 games that decides the season."

by flachimesa on Sep 23, 2008 12:31 PM CDT up reply actions 0 recs

I have a password...

And am now sitting in the Virtual Waiting Room. Nightmares of March all over again.

by AndrewJStone on Sep 23, 2008 12:34 PM CDT reply actions 0 recs

Great Luck!

Got 2 in the bleachers for game 2! Section 301, somehow, magically came open after “best available” gave me only Standing Room for several attempts.

I was debating the merits of SRO vs Game One, and clicked one more time while i pondered!

Good things are happening.

by AndrewJStone on Sep 23, 2008 12:50 PM CDT up reply actions 0 recs

Awesome!

Congrats!

"Every team will win 60 games, every team will lose 60 games, it's what the team does in the other 42 games that decides the season."

by flachimesa on Sep 23, 2008 12:51 PM CDT up reply actions 0 recs

I got an idea.....

Ill take your tickets and deal with MLB and the Cubs, and eventually get the password if you really dont want to deal with their crap… Ill take them off your hands for ya! No problemo!

"This balls got a chaaaaaaaaaaaaaaaaaannce, GONE!" - Pat Hughes

by SouthsideCUBSfan on Sep 23, 2008 12:34 PM CDT reply actions 0 recs

There is no tickets without the password genius

by McCarron on Sep 23, 2008 12:36 PM CDT up reply actions 0 recs

still logged into the VWR

no password……just for fun I tried everything I could think of

by cozmotaylor123 on Sep 23, 2008 12:41 PM CDT reply actions 0 recs

Yeah the password in a special password

No way anyone could guess one.

The Cubs agent I just talked to said the emails went out in the morning, but told me to try to find someone at the MLBAM group because they are the only ones who can help.

I would recommend anyone without a password to call the MLB at 866-800-1275, option 3. Get on their list of people for the supervisor to call back.

by McCarron on Sep 23, 2008 12:44 PM CDT up reply actions 0 recs

Is it one of those super long passwords or a short, random combo of numbers and digits?

"Every team will win 60 games, every team will lose 60 games, it's what the team does in the other 42 games that decides the season."

by flachimesa on Sep 23, 2008 12:46 PM CDT up reply actions 0 recs

* letters and digits

"Every team will win 60 games, every team will lose 60 games, it's what the team does in the other 42 games that decides the season."

by flachimesa on Sep 23, 2008 12:47 PM CDT up reply actions 0 recs

short random combo

7 i think?

by Canseco's Roid Party on Sep 23, 2008 12:47 PM CDT up reply actions 0 recs

It's letters and digits

Not sure about length

by McCarron on Sep 23, 2008 12:47 PM CDT up reply actions 0 recs

mine, at least is:

3 letters, number, letter, number, letter – total of 7 characters.

by Canseco's Roid Party on Sep 23, 2008 12:48 PM CDT up reply actions 0 recs

Had no trouble

I got my password in an email at 7:37 CT this morning. I sat in a virtual waiting room for about 5 minutes and then was able to purchase 2 tickets to Game 2 of the NLDS. I was surprised the best available were Section 508: Row 2, but I took what I could get

by sowsman on Sep 23, 2008 12:45 PM CDT reply actions 0 recs

i still have a password window open right now-

andrew- should i get out of it? or do you think theres a way i could somehow “pass” the window along so it would work?

by Canseco's Roid Party on Sep 23, 2008 12:45 PM CDT reply actions 0 recs

Curious what the delivery options are?

Obviously – Will Call.
What about Fed Ex home delivery? Print at home? Anything other than Will Call?

BELIEVE!

by cubbie08 on Sep 23, 2008 12:53 PM CDT reply actions 0 recs

No Will Call, Print at Home or FedEx

by McCarron on Sep 23, 2008 12:57 PM CDT up reply actions 0 recs

there appears to be no Will Call actually.

print at home, and FedEx. Had to go with print at home to be safe, as it said at least that FedEx requires signature. Would have liked the hard tickets but FedEx is 13 bucks more+ short time window to get the tickets, so I’m not going to chance it as being home to sign is difficult.

by Canseco's Roid Party on Sep 23, 2008 12:56 PM CDT reply actions 0 recs

Personally, I think I'd pick FedEx

given the nature of my past relationships with printers.

"I see great things in baseball. It's our game - the American game." - Walt Whitman

by hip2bsquare on Sep 23, 2008 1:00 PM CDT up reply actions 0 recs

So much for believing what MLB posted

Name and address used for entry must match name and address used at time of purchase and must also match name and address presented for pickup of tickets. A valid photo ID and a credit card matching the one used to purchase the tickets will each be required to pick up tickets.

My printer can’t ask for a valid ID!

"Every team will win 60 games, every team will lose 60 games, it's what the team does in the other 42 games that decides the season."

by flachimesa on Sep 23, 2008 1:04 PM CDT up reply actions 0 recs

Nor would the FedEx guy, methinks.

"I see great things in baseball. It's our game - the American game." - Walt Whitman

by hip2bsquare on Sep 23, 2008 1:05 PM CDT up reply actions 0 recs

They can still check against the password the credit card.

So I hope they do, because if I’m going to lose out to getting NLDS tickets at-least give the tickets to fans and not scalpers.

by McCarron on Sep 23, 2008 1:06 PM CDT up reply actions 0 recs

My concern was registering family members and friends who are nowhere near Chicago

and could not pick up tickets at Will Call.

I can get them to purchase on their credit cards and pay them back.

"Every team will win 60 games, every team will lose 60 games, it's what the team does in the other 42 games that decides the season."

by flachimesa on Sep 23, 2008 1:09 PM CDT up reply actions 0 recs

It Actually Is Accurate

If you want to pick up the tickets, you need the credit card. (Never mind there apparently is no option to do so.)

If you want to print them at home, you don’t.

by 08Cubs on Sep 23, 2008 8:39 PM CDT up reply actions 0 recs

Only Bleachers and 500 level?

…I know there should be more available then that…I’m convinced the Cubs held some tickets back to sell on StubHub. Proven by the fact that they tell you to go to StubHub in the e-mail denial.

by seang03 on Sep 23, 2008 12:59 PM CDT reply actions 0 recs

yeah, they probably did. i mean, i'm ok with auction-style pricing...as long as

it’s fair and everyone calls it what it is. an auction, to wring the most $ possible from fans.

by Canseco's Roid Party on Sep 23, 2008 1:03 PM CDT up reply actions 0 recs

Has someone bought tickets in the last few minutes?

Are there still any pairs left? Just curious…

Thanks!

We're taking over. We're gonna have some hockey nets and some sticks in the clubhouse. The guys better watch out.

by nightmares of a 6-fingered man on Sep 23, 2008 12:59 PM CDT reply actions 0 recs

Saw this too late to help you.

Did you check your spam folders? Some of these emails may have gotten into spam folders.

"That's my opinion and if you don't like it, well, I have others." ~ Groucho Marx

by Al on Sep 23, 2008 1:00 PM CDT reply actions 0 recs

Not in my spam

I’ve sadly even marked all my spam as read so I can see if anything new comes in.

by McCarron on Sep 23, 2008 1:00 PM CDT up reply actions 0 recs

Well, that totally sucks.

Wish I could help you further, but I’m out of ideas.

"That's my opinion and if you don't like it, well, I have others." ~ Groucho Marx

by Al on Sep 23, 2008 1:17 PM CDT up reply actions 0 recs

Yeah thanks Al

I FINALLY got my code by phone. The agent was not too helpful, but eventually had a code for me and said I had never called them before. I guess they had the codes all along.

So I’m stuck with SRO tickets for Game 2, didn’t want to risk not seeing a post season game.

by McCarron on Sep 23, 2008 1:22 PM CDT up reply actions 0 recs

Well...

… at least you’ll get in. Not the best, but better than nothing.

"That's my opinion and if you don't like it, well, I have others." ~ Groucho Marx

by Al on Sep 23, 2008 2:10 PM CDT up reply actions 0 recs

Yes I agree

Just not very happy with the hoops I had to jump through to get to this point. Very disappointing.

by McCarron on Sep 23, 2008 2:42 PM CDT up reply actions 0 recs

Now on hold with the MLB's Indian Help Desk

Who has no idea what I’m talking about, because they can’t even understand english.

This is SOOOO irritating.

by McCarron on Sep 23, 2008 1:03 PM CDT reply actions 0 recs

tell me what they say...

and I can translate for you.

by CubFan81 on Sep 23, 2008 1:16 PM CDT up reply actions 0 recs

Since you can only purchase tickets from 12-6, there is a possibility that some people who got the e-mail allowing them to purchas NLDS tickets won’t buy tickets. Maybe they didn’t check their e-mail or didn’t order in time. Will they draw additional names? Or will those tickets just go to the ticket office?

Does anyone else see Soriano picking his nose?

by Holy Cattle on Sep 23, 2008 1:13 PM CDT reply actions 0 recs

There won't be anything left by 6 pm.

"That's my opinion and if you don't like it, well, I have others." ~ Groucho Marx

by Al on Sep 23, 2008 1:17 PM CDT up reply actions 0 recs

There are bleachers for Game 5 still

But nothing but Standing Room for Game 2.

by McCarron on Sep 23, 2008 1:24 PM CDT up reply actions 0 recs

Did you finally get your password?

"Every team will win 60 games, every team will lose 60 games, it's what the team does in the other 42 games that decides the season."

by flachimesa on Sep 23, 2008 1:27 PM CDT up reply actions 0 recs

I got it via calling them and bitching.

The phone support people have the passwords now it seems.

by McCarron on Sep 23, 2008 1:32 PM CDT up reply actions 0 recs

SRO

I don’t think I could stay in my seat anyway if I was there.

Join the BCB Flickr Group: http://flickr.com/groups/bleedcubbieblue

by tony412 on Sep 23, 2008 1:37 PM CDT up reply actions 0 recs

Yeah that's my thoughts

by McCarron on Sep 23, 2008 1:41 PM CDT up reply actions 0 recs

FYI - I had a momentary lapse of reason and

bought a code on eBay for $150…

It could have gone horribly wrong, BUT

I got in right away and bought 2 together in section 528 for game 2. Total cost – $232.96

They are marked limited view but at that point I don’t think I had much choice. Still better than anything else out there…

We're taking over. We're gonna have some hockey nets and some sticks in the clubhouse. The guys better watch out.

by nightmares of a 6-fingered man on Sep 23, 2008 1:20 PM CDT reply actions 0 recs

Again, can't believe what MLB says about matching registrants with credit cards

"Every team will win 60 games, every team will lose 60 games, it's what the team does in the other 42 games that decides the season."

by flachimesa on Sep 23, 2008 1:23 PM CDT up reply actions 0 recs

Wow

can’t believe that worked. Congrats for you!

Join the BCB Flickr Group: http://flickr.com/groups/bleedcubbieblue

by tony412 on Sep 23, 2008 1:28 PM CDT up reply actions 0 recs

Much as I Hate

to condone the behavior of the password seller, this almost certainly was a good deal for you.

by 08Cubs on Sep 23, 2008 8:41 PM CDT up reply actions 0 recs

And checking IDs upon pick up,

since there isn’t even a pick up option.

We're taking over. We're gonna have some hockey nets and some sticks in the clubhouse. The guys better watch out.

by nightmares of a 6-fingered man on Sep 23, 2008 1:24 PM CDT reply actions 0 recs

Sorry, meant to reply

to flachimesa.

We're taking over. We're gonna have some hockey nets and some sticks in the clubhouse. The guys better watch out.

by nightmares of a 6-fingered man on Sep 23, 2008 1:25 PM CDT up reply actions 0 recs

I'm happy it worked out for you

"Every team will win 60 games, every team will lose 60 games, it's what the team does in the other 42 games that decides the season."

by flachimesa on Sep 23, 2008 1:26 PM CDT up reply actions 0 recs

End Game

The tickets you have purchased are:
Division Series Home Game 2
Thursday, 10/2/08
at Time is TBD
Standing Room
Section Row Seat Price Type
STANDG GA 889 $25.00 Web Adult
STANDG GA 890 $25.00 Web Adult
Total Convenience Fee for 2 seats $16.96(includes 8.00% sales tax)
Price for 2 seats $66.96

by McCarron on Sep 23, 2008 1:25 PM CDT reply actions 0 recs

Did HelpDesk give you a password?

"Every team will win 60 games, every team will lose 60 games, it's what the team does in the other 42 games that decides the season."

by flachimesa on Sep 23, 2008 1:28 PM CDT up reply actions 0 recs

Yes

by McCarron on Sep 23, 2008 1:33 PM CDT up reply actions 0 recs

SRO

Is the preferred spot for the hardest of the hardcore. I stood behind the yellow line behind the plate from gate opening through the whole game for NLDS Game 3 in 98. It’s totally worth it.

by 08Cubs on Sep 23, 2008 8:44 PM CDT up reply actions 0 recs

So are all the tickets sold out?

If not, will they sell the remainder or just tell us they are sold out anyway and put them on StubHub….I’m wondering if many people bought Game 5, i know I didn’t even look at it cause i wanted some tickets to a game sure to take place. and maybe this year we can see the good side of a sweep!

This was a terribly designed system by MLB.

by Canseco's Roid Party on Sep 23, 2008 6:36 PM CDT reply actions 0 recs