UPDATE from Al: I edited the title of this post on 10/29 -- my tickets arrived today.
I purchased tickets online from Tickets.com on 9/22 for the NU v Illini football game scheduled for 11/20 at Wrigley Field. I was able to do this as a perk for being a Cubs season ticket holder.
As of today I have not received my tickets in the mail and needless to say, the customer service support at Tickets.com is of absolutely no help. They told me the tickets were mailed, cannot be tracked and I cannot do anything at this point. I need to wait 48 hours prior to the game to request duplicate tickets.
I am trying to find out from other Cubs season ticket holders if you purchased tickets to this game and if you have received your tickets via mail yet.