It didn't happen on day one, but Tom Ricketts has done a lot for the organization as a whole, despite the product on the field not being up to par. I apologize if I leave things out, but here's what I've calculated he's done:

Made improvements to Wrigley Field and renovations

Made strides to build triangle building and improve club houses, despite not getting much of anywhere

Laid groundwork for new spring training facility that would be state of the art in Mesa

Created or significantly improved training/development facility in Dominican Republic

Made a firm commitment to drafting young players by investing a lot of money in the draft and re signing Fleita

From a personal standpoint, I like that the Ricketts family has been pretty public with the fans. They're at a lot of games and usually talk to fans. We never saw anyone from the Tribune Co or Sam Zell wandering around. They seem interested in making sure fans are having a good time. 

Hired Theo Epstein as new GM

Yes, Hendry was held onto for too long. You can always look back and say he should have known. I'll say that when he was hired, coming in and firing everyone without having any grasp of what was going on would not have been a smart idea.