I know i have not written in forever, i mean literally this is my first time writing. I wanted to help put to rest the goofy manner of how cancelled, games due to inclement weather, are handled with a few suggestions. Now, I am making these suggestions since they will be better for your fan base, as well as the Cubs financial bottom line. And, as a business, money is a good thing, unless the Cubs have gone nonprofit and we were not made aware.
Now, first of all, if a game is cancelled due to weather, we as fans might be dumb, but we are not stupid. We understand a full refund is not an option, we get it and understand why. Now this is where the Cubs brain trust needs to come into the equation. For every game there are some fans who bought tickets for this specific date for a multitude of personal reasons, and of course the fan is saddened and wish to know how to put this depression to bed. The Cubs as well are saddened for financial purposes, since an empty seat cannot but souvenirs or concessions. Here are a few options I would think should be offered to the fan to benefit both parties:
1. offer the fan to exchange the ticket for a future date, for an equal or lesser value ticket, and only if tickets are available for that game. This fills a seat, allowing the fan to catch a game they want to see while putting money in the Cubs pockets, a win/win
2. offer the fan to release the ticket to the public in exchange for a credit of equal value which can be used to purchase items from Cubs.com. This allows a fan who cannot make a future game to still get some value for their purchase, allowing the fan to not feel like they are being taken advantage while putting money in the Cubs pockets, a win/win
3. Offer the fan to have the ticket purchase amount donated to Cubs Care and a receipt sent to the fan so they can claim it against their taxes (if the choose to). this allows the fan to help a good cause if they choose to, while the money is not being refunded, a win/win
4. , Ticket value can be exchanged for a voucher that can be used at Wrigley Field gift shops if they have tickets for a future game. This allows a person with a weekend ticket package (for example) who cannot make a Tuesday afternoon make up game he chance to release the ticket while spending the money on the Cubs still, a win/win
Just in case the Cubs brain trust is confused, the when a ticket is released, it is available to be purchased by another fan, meaning a paid for empty seat can now become a filled seat, leading to additional sales of souvenirs or concessions, it is not being DFA'd or placed on waivers.
and yes, I said killing two stones with one bird on purpose