Cubs Strike Out Again On Rainout Policy
I wrote about this on April 28, after the Cubs' April 27 postponement against the Rockies.
And I wrote about a similar situation again on July 9, after the Yankees and Rays were rained out in New York (more on this after the jump).
And I'm writing about this today because once again, after the Cubs' fourth postponement of the 2011 season, they have announced a fan-unfriendly policy for tickets to Monday's game:
There will be no refunds and no exchanges for the August 8th game.
On the BCB Facebook page, two fans have already posted complaints about this policy:
Stupid rain out policy... This makes it 3 of the 4 PPD games where I can't make the make-up. Awesome.
I'm a season ticket holder and I think this policy sucks. It really makes the Ricketts look worse than they have shown so far, if possible.
In the post I wrote on April 28, I mentioned that 13 teams had fairly generous exchange policies. Many of them allow exchanges for any game up to 12 months from the date of the rainout; some limit it to certain days of the week. Of the other teams, six have roofed stadiums so they don't need any such policy; four others (Athletics, Padres, Giants and Angels) play in places where it rarely rains during the baseball season, so they apparently feel there's no need for a rainout policy (the Padres, for example, have been rained out only once in their history).
Even the wealthy Yankees put together a fan-friendly exchange policy after that home rainout against the Rays on July 8:
The Yankees announced that those with tickets for Friday's game may use them for the rescheduled game Sept. 22 -- which does not yet have a start time -- or exchange them for any regular-season game at Yankee Stadium within 12 months of the postponed game.
The Cleveland Indians, whose game on July 23 against the White Sox was rained out, have a generous exchange policy that includes full and partial season ticket holders.
Seriously, how difficult is this? Do the Cubs really expect that people who had planned to come to a game on Monday night can suddenly drop everything and attend a game on the succeeding Thursday afternoon? Or, if not, just be stuck with the ticket or be forced to try to sell it themselves? There are literally thousands of unsold tickets for the remaining games this season. Why not at least allow dollar-for-dollar exchanges for any remaining weeknight game (there are nine of those, including tonight and Wednesday)? Some teams do more than that -- and the Cubs should, too -- but this would at least be a gesture of fan-friendliness. If you were to buy a ticket that was more expensive than the one from the rainout, you'd just make up the difference in cash.
I know that if you complain loudly enough to the ticket office, they'll give you your money back. But you shouldn't have to do that. And finally, I have no skin in this game. As a full season ticket holder who goes to every game, I'll be there Thursday afternoon. But for those who can't, they should not be curtly told, "no refunds or exchanges". It's giving the organization the reputation of being extremely unfriendly to its fans -- something I'm sure the Ricketts family does not want.
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I hope Ricketts gets his ass handed to him on this policy
as with others – in the form of over a 1 million drop in attendance in 2012. But sadly I doubt that would happen.
Just win the next game...!
Perhaps, don't know, haven't looked
Announced attendance and fannies in the seats for at least some games could have a striking difference in magnitude.
Just win the next game...!
Since the Astros series...
… I have been writing down my own crowd estimate — how many appear to be in the house.
So for at least the last 28 home dates, I’ll have an estimate of how many no-shows there are. I’ll post that when the season ends. I found a note in this article to be interesting:
The court documents also showed the Dodgers had a no-show rate of 17.4% in 2009, that is, the percentage of tickets that were sold but not used. At the time, that rate was not considered abnormal among MLB teams.
17.4% seems a bit high to me to be “not abnormal”, but that at least gives us an idea of what an average no-show rate might be.
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Should be interesting to see, thanks for "taking that data"
One of six no-show sure sounds big. That would state a 3M “attendance” is really close to 2.5M in reality.
Just win the next game...!
Very interesting
I look forward to your thoughts on the Cubs’ no-shows this year. Does your gut tell you it’s significantly worse than 2010 or 2009?
Bleacher Nation - Cubs Rumors and News
Yes.
And it’ll likely get even worse in September.
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To me
That’s all the more reason to be confident that there are major changes on the way.
Bleacher Nation - Cubs Rumors and News
by Brett Taylor on Aug 9, 2011 10:07 AM CDT up reply actions
I hope you're right.
Be the kind of woman that when your feet hit the ground each morning the devil says, "OH CRAP, SHE'S UP"!
However, the record must also be a FAIL
If for some series of unforeseen reasons the Cubs play 8-10 games over .500 the rest of the season and they say, finish 76-86 there’s going to be all this “feel good” stuff flying around.
I want to see the W/L pct continue. That’d put them on a 94-L pace. Should be good enough for BIG changes. To be safe, I’d like to see the 96-L 2006 season repeated.
Just win the next game...!
It seems to me that buying Cubs tickets in advance
is a thing of the past.
"Hey.....Cubs win!!!" ---Harry
"Cubs win....what a lucky break!!" ---Harry
Terrible for MLB and the owners
But for me – I can walk up to the Dodgers, Angels and Padres stadiums day of and have no problems getting tickets.
"Hey.....Cubs win!!!" ---Harry
"Cubs win....what a lucky break!!" ---Harry
I emailed Colin Faulkner last night
and he told me that they would exchange the ticket for a game later this year…just to work with my season ticket rep. I suggest any other season ticket holders to do the same. For non-season ticket holders, I don’t know what to say. I have suggested to Faulkner, Kenny and Rickets in conversations with them at the Cubs season Ticket Holders day that this policy is unfair to the people who buy a single game ticket and are left holding the bag when the game is rescheduled, and all 3 tap-danced around the problem. They claim that the Red Sox and White Sox have the same policy. When I pointed out even the Yankees have a better policy, they hem and haw and say that they will review the policy after this year.
See the Cubs 2011 schedule at http://cubsbythenumbers.com/sched2011.html
Also see what old Cubs Scorecards looked like at http://cubsbythenumbers.com/scorecards.html
Just saying that only illustrates anger
Having some “reasonable” suggestion such as what kaseyi is getting at is a good approach.
STH’s have some leverage here. Leverage in that the team is going to be more likely to listen to them than other folks who have only single game tickets.
Just win the next game...!
HA!
STH’s have some leverage here. Leverage in that the team is going to be more likely to listen to them than other folks who have only single game tickets.
That’s funny. The next time the Cubs do anything more than pretend they give a damn about their customers will be the first time.
by Aisle 424 on Aug 9, 2011 8:45 AM CDT up reply actions 3 recs
Go ahead and bitch at them telling them it has to change
versus approaching them in a calm manner citing your dissatisfaction and proposing a few reasonable alternatives. Which method do you think they’ll “listen” to?
Just win the next game...!
neither
It is just a screen name.
by Fat Punk Kicker on Aug 9, 2011 10:58 AM CDT up reply actions 2 recs
Neither.
Minor League Contributing Writer, Athletics Nation.
State high point count: 4/50
If you are grouchy, irritable, or just plain mean, there will be a $10 charge for putting up with you.
by Vermont Cubs Fan on Aug 9, 2011 4:56 PM CDT up reply actions 1 recs
They apparently make up the policy as they go along
That was what was posted until about 8:30pm last night. All it says is “There are no rescheduled games at this time.” I couldn’t find anywhere else that had an actual “policy” that guides their actions.
Correct.
They don’t have a policy until they set a policy, which is always “no refunds or exchanges”.
Comparing them to the Red Sox in this area is ridiculous. The Red Sox sell out almost every ticket they have — of course they’d have no inventory for exchange.
The White Sox doing something like this is not something the Cubs should strive to emulate.
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I almost got screwed on this too
Yesterday was my birthday and my father had suggested a trip down to Wrigley for the game. We were close to pulling the trigger on it a month ago but for a variety of reasons we decided against it. If we had gone to the game we would have been stuck with the tickets since there’s no way I could make a Thursday game with work commitments. There would have also been the hassle of taking a full day off and driving down from Wisconsin twice (assuming we would have still gone down yesterday in hopes of the rain holding off – I didn’t really check the weather). I dodged a bullet on this one.
I added a poll on this topic to the right sidebar on the front page.
Please vote.
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Someone voted no.
I’d really like to hear what they can say in defense of this policy.
Fasten those seat belts...
I didn't vote no
But would the defense be something like… it saves the Cubs money?
Bleacher Nation - Cubs Rumors and News
But it doesn't.
How does it save them money if they offer dollar-for-dollar exchanges? If they did that, the person exchanging the ticket would actually come to a game and maybe spend money on concessions, etc. instead of just eating the ticket.
In that way, the non-exchange policy is actually costing the Cubs money.
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Maybe they figure
People are less likely to use their rained out ticket in exchange for the makeup game than some future date (of their preference) – which means, someone who was going to the rainout, can’t make the makeup, but can make some future game (which is not yet sold out), might buy an additional ticket.
As I said, I don’t support the Cubs’ approach – I’m just spitballing on the possible reason.
Bleacher Nation - Cubs Rumors and News
by Brett Taylor on Aug 9, 2011 10:10 AM CDT up reply actions
They also risk alienating the person who bought the ticket.
They may not want to take a chance buying tickets again. Or they’d get them from someone on stubhub the day of instead.
Fasten those seat belts...
It'd cost them long run
People [I hope] would say, “screw them, I just won’t buy any more tickets. They want me to eat this ticket because it rained? Screw them!”
Just win the next game...!
by blackhawk24 on Aug 9, 2011 10:25 AM CDT up reply actions 1 recs
bleacher ticket for thursday
I’ll be out of town on Thursday. Anyone interested in my ticket? VIP bleacher ticket. Paid 25$ last night at 6:30. Enough time for a dog and a pint under the scoreboard. Asking 25$.
I’m staying in the lincoln park area until Thursday morning. I’ll be at Wrigley tomorrow night as well. Can meet in the general area.
Go to the ticket office
My brother, dad and I are in town until tomorrow. Had tickets for yesterday and today. Went to the ticket office today per Al’s suggestion above – complain loudly and get back $. It worked and I didnt have to be an ass. Said I want my $ back for these three tickets and the gal put the cash back on my card.
by tcjhawk on Aug 9, 2011 2:53 PM CDT via mobile up reply actions
Very nice
Too bad for many – they cannot just walk up to the box office. Hopefully a phone call does the same.
"Hey.....Cubs win!!!" ---Harry
"Cubs win....what a lucky break!!" ---Harry
Good point
Worth a try on the phone though.
I assume its easier in my position since it’s harder to get rid of someone when they’re looking right at you…
by tcjhawk on Aug 9, 2011 3:05 PM CDT via mobile up reply actions
Right.
But again, you shouldn’t have to complain. They should offer.
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Red Light cameras in LA
Do not pay them if you get one. You do not have too -
A lesson for everyone – if you do not ask the answer is always NO
"Hey.....Cubs win!!!" ---Harry
"Cubs win....what a lucky break!!" ---Harry
I don't know what this has to do with anything but
In Arizona you have to be served by a proccess server before you have to pay it. So if you have moved lately…
It is just a screen name.
by Fat Punk Kicker on Aug 9, 2011 3:58 PM CDT up reply actions
The policy sucks, BUT full season ticket holders
like me and Al really can’t complain about it. We are contacted to buy EVERY game, regardless of when it is played. Kasey has combo plan and it is indeed terrible to say that a plan that specifically does not include weekday day games, would still require him to buy one. I should add that while full season ticket holders really have no right to complain in terms of our deal, it would just be good policy to allow exchanges. The dumbest thing by far about his policy is that it angers fans FOR NO GOOD REASON. The Cubs lose NOTHING by allowing tickets to be exchanged for any game this year they have tickets for which is pretty much every game except the Sat Cards game.
This policy is in keeping with the numerous idiotic decisions made by the ticketing/marketing people in the last few seasons.
"I am not ashamed to say I love Greg Maddux" - Jim Hendry
Me either
I wonder if man power
and the sheer volume of phone calls is why the Cubs simply do not allow the exchanges. Is fielding 5,000+ phone calls the problem??
The world may never know.
"Hey.....Cubs win!!!" ---Harry
"Cubs win....what a lucky break!!" ---Harry
Other teams can do it.
Including the Yankees. It’s not like 5,000 people are all going to ask on the same day or for the same game.
They could require you to exchange by mail or at the box office.
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It is just sad to know
people will be screwed. Following the Cubs on lots of sites it is clear the BCB user is the superfan. That being said – 95% of the rest of the people going to the game are your average fan.
You will have a hard time losing that 5% but it is a lot easier to lose the 95% in this case
Shame on you Ricketts.
"Hey.....Cubs win!!!" ---Harry
"Cubs win....what a lucky break!!" ---Harry
This is an absolutely ridiculous policy.
I realize it’s not their fault that it rains, but you are buying tickets for a specific game on a specific date. If it’s not played you should at the very least be able to make an even exchange. Personally, I think they should also give the option of a refund.
They should take a lesson from the Iowa Cubs. We had a rain out there and were able to get comparable tickets for any other game. Luckily we were able to go the following night (and get stormed on again but that’s besides the point-the weather this year really stinks). Anyway, they have a rain check policy. Why don’t the Cubs?
Fasten those seat belts...
With attendance declining,..
and no-shows apparently rising, I can’t for the life of me figure out how this is good for advance ticket sales. It’s really reached the point where you’re just best off grabbing tickets off Stubhub the day before the game, if you’re not a season-ticket holder.
agree with this....why would you pay their sky high ticket prices in advance?
The team will suck anyways
Buy on stubhub day before or day of
or buy tickets after the first pitch.
"Hey.....Cubs win!!!" ---Harry
"Cubs win....what a lucky break!!" ---Harry
"I'm a season ticket holder and I think this policy sucks. It really makes the Ricketts look worse than they have shown so far, if possible." "
This line pretty much says it all……
I would be hard pressed to find a new owner who has messed up so bad.
The team is a laughingstock in so many ways…..He sits on his hands as far as the team on the field goes and screws the fans elsewhere.
Bud and Jerry got what they wanted.
Couldn't have said it better
It’s just a sad situation all around. The thought that I’m actually missing the Tribune Company is downright scary.
I never thought I could lose interest in the Cubs as much as I have but I prefer to spend my hard earned money on the Blackhawks, a team that actually understands the importance of treating the fans well (and putting a winning product on the field).
Agreed....They do get it....The Cubs do not.
Ricketts thinks the sheep willl come no matter what like they used to. But that is not the case.
And his baseball knowledge seems to be very much lacking.
The answer to your question
Do the Cubs really expect that people who had planned to come to a game on Monday night can suddenly drop everything and attend a game on the succeeding Thursday afternoon?
No Al. They just don’t care.
The fact that they care more about money than the team or fans leads me to believe most of the money coming off the books this fall will go straight to their pockets.
Prepare for Quade and hendry next year. They are not going to pay them to go away…
This is Wrigley ll
Yep
It’s going to be downright ugly around here when the season’s over and nothing happens.
I’m already completely prepared for 1)Kenney, Hendry and Quade coming back.
2) no free agent signings of any substance (forget about the Fielder/Pujols pipedreams) and 3) the usual boilerplate about building from within, being hurt by injuries, blah, blah blah.
Bud and Jerry did, indeed, get what they wanted: a baseball illiterate fanboy who used daddy’s money to buy himself an expensive toy.
by bluekoolaide on Aug 9, 2011 10:07 AM CDT up reply actions
Completely Correct!!!!!!!!!!!!!!!!!!!!!!!!!
I see the rich guy in a tie not paying attention to the game sitting in the good seats and not not knowing the players beyond “Sosa” and “Grace” everytime I think of him.
could be, could be
I’m already completely prepared for 1)Kenney, Hendry and Quade coming back.
To make it worse, they’ll be like Ted – I got you your stadium – Philips, Jerry – the used car salesman – Angelo and Lovey – Rex is my quarterback – Smith all holding hands, singing Coombayah and giving each other contract extensions.
Just win the next game...!
EXACTLY. This is what I have been trying to get through to people who keep talking about all the spending this offseason
We have literally seen NOTHING to illustrate the wallet will be opened this year.
Fire Jim Hendry. Injuries aren't the problem
by Nunyabidness on Aug 9, 2011 11:08 AM CDT up reply actions
Stop on by the draft signing thread...
That would be one major illustration. Just reported Rock shoulders signed when he was considered all but unsignable. Rumored we’ve locked in Maples, Jacquez, Vogelbach, Baez, Gretzky, Scott, Urban
On top of the guys we’ve already signed that have reported. The money is being spent in the minors at the least. I don’t see how you can argue Ricketts is looking to pad the wallet right now.
Bad business sense? Possibly. Bad at public speaking? Dear lord… Unaware of what the fan base wants? Likely. But to say he doesn’t care and is only looking to make a buck just doesn’t make sense.
by bdlugz on Aug 9, 2011 11:43 AM CDT up reply actions 1 recs
Not to mention the $ spent on international signings.
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Yep, there's going to be a lot of money spent on young talent this year.
And it’s already paying off with some incredibly incredibly good international signings from 2010 absolutely destroying the DSL this year at 17.
Now, I really haven't followed...
the amateur draft signings much, but at a glance, it looks like spending is at best status quo overall, given the reduction in major-league payroll this season. Am I reading this wrong?
by Damen Jackson on Aug 9, 2011 12:12 PM CDT up reply actions
If you're asking whether or not the overall cost between Payroll + Signings is similar in 2011 and 2010, that's correct.
However that’s what will need to happen in order to build a successful farm team. The point would be, it’s not as if payroll is 10M less this year and he’s just eating the profits, he’s reinvesting it back into something that will help the team out immensely in the long run.
Assuming that you have competent people running the farm system
Money needs to be invested in getting the right people in place….like firing a certain GM or at the VERY least bringing in a team president who knows baseball
Fire Jim Hendry. Injuries aren't the problem
by Nunyabidness on Aug 9, 2011 12:18 PM CDT up reply actions
Different argument for a different day...
And you won’t get an argument from me on that one.
Not really...If we sign this supposed nice talent, it would be nice to have an organization that will not wreck them
Hendry and Kenney are not going to wreck prospects...
The prospects will work directly with the coaches and the instructors in Mesa or with their team.
I agree that the two need to be gone, however arguing that those two will be responsible for ruining quality players isn’t valid at all.
I am talking about the organization as a whole and those two do the hiring.
This is about the worst fundamental team I see year after year…The coaching in the Cubs system must really suck. Look at the clowns running the ML team.
A lot of the really bad fundamental players that we have playing are not from our minor league team, so that's not really a fair assessment of them or their body of work as a whole.
If there has been crap put into the system (through the draft and IFA), you can’t expect anything better than crap out.
I would think that with an influx of serious talent through young players, we’ll start to see what we should have since the Tribune took over in … what, 1980?
Then we have to go back!
www.facebook.com/craighudak
by Craig in South Bend on Aug 9, 2011 1:58 PM CDT up reply actions
You spend too much time trying to label people
Maybe he’s just a Ricketts. I’ll figure out whether or not I like that in the next couple of years.
I have a very hard time understanding why you are bothering with being a fan.
I’ve never seen anyone so ornery with all aspects of a sports team and still consider themselves a fan.
I understand it’s not a great time to be a Cubs fan, but they’re meant to be entertainment – if you’re that miserable just take a break.
by bdlugz on Aug 9, 2011 2:06 PM CDT up reply actions 1 recs
They're not just meant to be entertainment
Some of us have fairly deep reasons for why we’re fans and maybe we hate to see our beloved team be treated like this. Also, the internet, son.
www.facebook.com/craighudak
by Craig in South Bend on Aug 9, 2011 2:15 PM CDT up reply actions 4 recs
"The internet"?
www.facebook.com/craighudak
by Craig in South Bend on Aug 9, 2011 2:19 PM CDT up reply actions
It's my excuse for everything.
“Why didn’t you at least load the dishes in the dishwasher?”
“Uh…the internet?”
www.facebook.com/craighudak
by Craig in South Bend on Aug 9, 2011 2:22 PM CDT up reply actions
Of course, and I get that, I could never walk away from the Cubs, but I can't ever imagine getting that upset.
I apologize for also forgetting the internet is srs bzns.
Can you try and explain it in simple terms...
without !!!!! and hyperboling us to death? And then have a reasonable non-combative/un-snarky discussion about it?
As I've told you before, I never repeat myself.
by santoswoodenlegs on Aug 9, 2011 2:26 PM CDT up reply actions 1 recs
this should be good
I personally believe that damaged ligaments and tendons (among other abrasions) aren't the reason for the team playing so poorly relative the rest of Major League Baseball, so accordingly, James Hendry should be relieved of his highly important duties as General Manager of the Chicago Cubs franchise.
by jesus christos on Aug 9, 2011 2:27 PM CDT up reply actions
So we're all in the same boat...
And you’re the only one lashing out consistently. We DO understand, we just don’t agree with how you deal with it.
We're all Cubs fans and we're all watching the same thing...
Some people deal with the same tragedy in different ways.
There is either something deeper here that you’re clearly avoiding or your playing the victim card a bit unnecessarily.
All due respect but I've seen you be plenty snarky
You may not be as repetitive, but you’ve got plenty of snark in you.
Fire Jim Hendry. Injuries aren't the problem
I won't argue that - I'm far from perfect and I can get riled up at times, better or worse.
I’ve been snarky in the past, and likely will in the future. If I ever am to you, feel perfectly free to call me out on it and I’ll apologize or explain myself if I was taken the wrong way (which can also happen a lot through written word).
I’m not trying to tell everyone to post like me, I’m just asking TJ to not post like SG.
Well, the cynic in me says that the money that is being spent in the minor leagues is a drop in the bucket compared to what he would have to spend on free agents.
The team has been almost uniformly talking non-stop about “building from within” I wonder if there isn’t a bit of “cuz we’re not going to sign big free agents” mixed in there.
One way or the other we’ll know come this offseason, but the talk about Carlos Pena possibly being the long term solution at first base has me..quite frankly..infuriated
Fire Jim Hendry. Injuries aren't the problem
by Nunyabidness on Aug 9, 2011 12:08 PM CDT up reply actions
Obviously I can't speak to that, as anything on offseason free agent spending would be speculation
If you want to be cynical, I’m not going to try and stop that. I think the Pena talk is because any team needs to have back up plans, and unfortunately, it’s very possible that a Price Fielder or Pujols signing isn’t possible. The FA process is a two way street, those players need to want to come here too, wanting them isn’t enough.
Also, it’s very possible that some of the money being spent on the IFA and draft will be taken out of the big league payroll, but I’m okay with that if it means making sure we have a strong farm system and can develop some of these players on their own. Let’s face it, of course they want to spend less on FA and have a successful farm, because it’s a much cheaper option and makes it much easier to be competitive.
Then that's not "opening the wallet" this offseason
Also, it’s very possible that some of the money being spent on the IFA and draft will be taken out of the big league payroll, but I’m okay with that if it means making sure we have a strong farm system and can develop some of these players on their own. Let’s face it, of course they want to spend less on FA and have a successful farm, because it’s a much cheaper option and makes it much easier to be competitive.
People keep saying we’re going to be spending $40 million or more on free agents. I’m saying we’re not. Apparently so are you
Fire Jim Hendry. Injuries aren't the problem
by Nunyabidness on Aug 9, 2011 12:17 PM CDT up reply actions
Considering how much less money is going to be made this year...
I have no idea what we’re going to be spending this offseason, and I don’t want to guess.
I think that we can expect payroll to sit generally around the 130MM mark and I expect us to be a top 5 spender in the IFA and draft for a long time to come.
I think if we’re going to put more money into the minor league team than almost any other system while still maintaining a top 6 payroll, it will only be a matter of time before we get a good balance and find significant success. It’s a similar idea to what the Red Sox do. Take hard to sign guys in later rounds and offer big money to get them on board. We may have only had 3 first round picks, but we’ve already offered first, second or third round money to over 10 prospects by my count. That goes a long way.
Wow, talk about an incomplete thought in the headline...
I was saying considering how much less money will be made by the Cubs this year, he may very well be opening that wallet up if he keeps operations costs at a similar level.
I will be SHOCKED if we get any major free agents
But will not be shocked when the minor league coaching staff returns.
What is your current concerns with the minor league coaching staff??
Unless you’re referring to the Cubs staff, and I totally whiffed on the joke.
That's my main problem
I have no issue with building through the system…I’m even willing to endure a few lean years while we wait for this system to bear fruit…BUT I just don’t have any faith in the brain trust that this whole thing is being conducted by. We have seem over and over again their inability to 1) draft wisely and 2) develop talent. Sure, every once in awhile a Starlin Castro or, arguably, a Geovany Soto slips through but those seem to be more the exceptions.
Simply put, I’d feel a while lot better about this if we had different guys steering the ship.
by bluekoolaide on Aug 9, 2011 12:44 PM CDT up reply actions
Here's an interesting chart that was put together at another SB Nation blog
It goes along with Tharr’s rant from a few weeks ago. Major league teams draft success rates by team. Here
Obviously we’re not in the top, but honestly we’re nowhere near as bad as I thought we’d be.
Also, as I said above, the Tribune put a lot of money into the major league team at the end and never any money into the draft or minor league team, so it’s really hard to say what limitations we had on our draft. Also as I stated, it’s really hard if you’re taking crap in to put anything but crap out.
I’ll see how this signing ends in less than a week, and I’d expect that we’ll have some exciting minor league players to watch.
The best rainout policy
Is to offer a dollar-for-dollar exchange with restrictions, meaning that you can’t exchange a ticket for a game against the Nationals for a ticket for a game against the White Sox or Cardinals. When did this very fan-unfriendly policy become part of the Cubs’ home game system?
Secondly, I see no problem with a dollar-for-dollar exchange for a similarly-priced ticket. The person who bought the ticket will come to the stadium and buy concessions, possibly souvenirs, and drinks. It’s really very simple.
And also, who in their right mind voted “no” in the poll on the right sidebar?
Minor League Contributing Writer, Athletics Nation.
State high point count: 4/50
If you are grouchy, irritable, or just plain mean, there will be a $10 charge for putting up with you.
by Vermont Cubs Fan on Aug 9, 2011 10:05 AM CDT reply actions 1 recs
Hell, didn't they pretty much announce they were hiring people who would be "goodwill" ambassadors on Cubs blogs?
In other words….plants.
Fire Jim Hendry. Injuries aren't the problem
by Nunyabidness on Aug 9, 2011 11:06 AM CDT up reply actions
Seriously?
Got a link for that?
I am thinking that is not a job I can apply for.
"I am not ashamed to say I love Greg Maddux" - Jim Hendry
Me either
by Doggie Stalker on Aug 9, 2011 11:19 AM CDT up reply actions
No, but I remember hearing about it when the Ricketts took over
Fire Jim Hendry. Injuries aren't the problem
by Nunyabidness on Aug 9, 2011 11:24 AM CDT up reply actions
The only ambassadors I ever heard of were the ones actually at Wrigley and the El stops, etc.
What good would planting them on blogs do?
Thought influencers
Very useful, and used quite often in social media circles by large corporations.
by Damen Jackson on Aug 9, 2011 11:46 AM CDT up reply actions
Do you really think a single thought influencer coming to BCB would sway anyone?
Look at the optimists around here, they’ve pretty much been run off the blog because the mob mentality can be overwhelming at times.
One person is not doing anything but giving themselves a headache trying to plant good ideas here.
I think you're missing the point...
You asked about their validity in general, and I gave you an answer. I won’t speak to whether the Cubs use them, but business in general does, with good success.
And the strategy is normally not to hire one. PR firms usually hire them by the dozens, and send them out to tout products or ideas.
by Damen Jackson on Aug 9, 2011 11:55 AM CDT up reply actions
Understood - sorry my question was vague. I obviously understand what they'd do, I was more pointing out it wouldn't do good because they'd be fighting an impossible fight.
I think it’s a little bit different for sports than for normal business, but I really have no idea if this is done by other teams or what success factors are for them.
You caught me!
Double Drat. If it weren’t for you meddling kids!
"Very definitely..." R. Santo
"Play the game..." K. Moreland
by Dan Serafini on Aug 9, 2011 4:55 PM CDT via mobile up reply actions
more accurately, Damen, it's called
Social engineering ..

Cult leaders do the same thing …
Blue mountains high .. Blue valleys low
I don't know which way we shall go ..
One summer dream .. one summer dream ..
coda
ELO, 1975
Hmm maybe now we know why Senor Gato posts so much
and thinks Hendry , Quade and virtually ever player is great and we are picking on them.
"I am not ashamed to say I love Greg Maddux" - Jim Hendry
Me either
by Doggie Stalker on Aug 9, 2011 11:57 AM CDT up reply actions 2 recs
You think he'd have a job after the PR firm saw even one of his posts?
I don’t think that’s the way you gain public approval.
by bdlugz on Aug 9, 2011 11:59 AM CDT up reply actions 2 recs
Although, maybe they fired him and he just went rogue on them.
And they’re currently emailing Al trying to reel him in.
by bdlugz on Aug 9, 2011 11:59 AM CDT up reply actions 2 recs
This organization is doing it's absolute best
to make sure that I cease caring going forward.
www.facebook.com/craighudak
by Craig in South Bend on Aug 9, 2011 10:15 AM CDT reply actions 1 recs
This is an insane policy
I had planned on going to Monday’s game until I found out that I had a work conflict. I am thoroughly annoyed that if I had bought tickets last week I wouldn’t be allowed to use them for a September evening date.
It makes me reconsider buying anything other than day of game.
It's a simple question, Doctor: would you eat the moon if it were made of ribs??
This is better
It makes me reconsider buying anything
It is just a screen name.
by Fat Punk Kicker on Aug 9, 2011 10:50 AM CDT up reply actions
Some people run businesses with the singular mentality of squeezing every penny they can
Others run them with the customer in mind and finding a fair balance of profit and customer satisfaction. I don’t think there is any doubt which category the Ricketts fall under. I would like to have someone who runs baseball, not just the Cubs, with the latter mentality.
***SIGH***
*Drops down to my knees while clasping my hands and sreaming at the sky
GOD! WHAT DID I SAY ABOUT RAIN ON GAME DAY? WHAT DID WE EVER DO TO DESERVE THIS? OH THE HORROR!!
It is just a screen name.
by Fat Punk Kicker on Aug 9, 2011 10:47 AM CDT reply actions 1 recs
But hey! Tom Ricketts is touring the minor league teams for no reason so he MUST be a good owner.....right?
The guy is a disingenuous ass and we’re all worse off for having him as an owner.
Fire Jim Hendry. Injuries aren't the problem
Tom Ricketts is touring the minor league teams for no reason
Wait. How do you know it’s “for no reason”?
Join us for complete MLB coverage at SB Nation's Baseball Nation
Is he a scout? Is he even remotely a baseball person? It's a damn PR tour.
He looks “engaged” to the media and the lazy fans who think he actually has any idea how to run a baseball team.
This is more of his making it look like he cares in one way, while continuing incredibly unpopular policies.
Fire Jim Hendry. Injuries aren't the problem
by Nunyabidness on Aug 9, 2011 11:13 AM CDT up reply actions 1 recs
He's the owner of the Cubs.
The Cubs have affiliation agreements with various minor league teams. You don’t know what kind of meetings he’s having with the people who run those franchises. I’d think this is a necessary thing. PR? Sure, but that’s not all of it.
And this has nothing to do with the rainout policy, which is indeed “incredibly unpopular”, as you mention.
Join us for complete MLB coverage at SB Nation's Baseball Nation
It's 90% PR or the team wouldn't be advertising where he is and when.
You can defend him all you want Al, but it DOES have to do with the rainout policy, because as I said before, he wants the opinion out there that he’s an “involved” owner who is searching for answers when in fact, he’s got his plan down and it’s not changing much.
Fire Jim Hendry. Injuries aren't the problem
by Nunyabidness on Aug 9, 2011 11:27 AM CDT up reply actions 2 recs
Again, you don't know what the purpose of his trip is.
You’re making assumptions that may or may not be valid.
Join us for complete MLB coverage at SB Nation's Baseball Nation
Again, I'm making assumptions based on his actual actions and not being naive
Of course I don’t know every reason for his trip. Being a grown adult with a brain in my head I know that he isn’t going down there to personally evaluate each and every player in the minor leagues. I also know the Cubs have gone out of their way to publicize these trips because the club wants it known that he’s “involved”.
I also know that since the day he took over, he’s been running a PR campaign while making truly odd or downright BAD real world decisions. His sitting in the bleachers instead of the swanky seats, his being more accessible to the media than other owners….all of it is a game. If you’re buying into it, that’s your deal. I’m not
Fire Jim Hendry. Injuries aren't the problem
by Nunyabidness on Aug 9, 2011 12:04 PM CDT up reply actions 1 recs
This isn't about evaluating players...
It’s about evaluating how the affiliates and the Cubs work together and making sure the partnership is as strong as possible and bringing about the best results.
The Chicago Cubs use these teams as affiliates, they are partnerships that can be broken and it’s very important to make sure that this is money that is being well spent.
While simultaneously running a PR campaign.
I’m not saying the meetings are completely unneccsary, but the club has made a very big deal of letting people know where he is, when he’s there and getting lots of shots of him staring out onto the field, watching the game.
It rubs me the wrong way. Some of it also has to do with having dealings with the Ricketts in other areas, I don’t find them trustworthy. I think they know how to put on a show, I don’t think they actually know how to follow through
Fire Jim Hendry. Injuries aren't the problem
by Nunyabidness on Aug 9, 2011 12:15 PM CDT up reply actions 1 recs
That's fine, and if that's how you want to view it we'll just agree to disagree.
Obviously I’ve never had dealings with any Ricketts on a personal or professional level, so I can’t speak to their trustworthiness, but I’m going to give him a few years before I judge.
So far, I think he’s making some good moves while sounding like a total idiot. Obviously, this rain out issue is not one of those good moves, and I dont think anyone (except apparently 1 person) would debate that.
I have given him 2 years and am bored waiting for him to do anything other than piss off fans and let Hendry run the team into the ground.
2 years, afterall, is pretty much an eternity.
by bdlugz on Aug 9, 2011 12:53 PM CDT up reply actions 1 recs
If I was spending 125 million, I would have less patience....
I am glad you think he is doing a good job
You don't need to put words in my mouth.
My finding it unnecessary to stamp him a failure after less than 2 years hardly me saying he’s doing a good job.
In fact, if you paid attention, you’d see in this very thread i’ve knocked him for a lot of things he’s done and only given him credit for one thing.
TJ...everytime someone shows the slightest disagreement with you...
that doesn’t automatically mean they’ve rubber stamped every single thing the team, ownership and management has done.
I get what you’re doing, but even I have come to the conclusion that you’re being a fucking asshole now about this stuff. Let some of it go man.
As I've told you before, I never repeat myself.
by santoswoodenlegs on Aug 9, 2011 2:04 PM CDT up reply actions 11 recs
He's got a point, Teej.
FIRE JIM HENDRY. Injuries aren't the problem.
by shoemile on Aug 9, 2011 2:05 PM CDT up reply actions 1 recs
I am just sick of the man's inaction, shoe.....
I can’t believe he just sits back and watches his lazy team suck and insults the fans,,,,,
So to fight this injustice...
you sit back and attack the fans here. Well done.
As I've told you before, I never repeat myself.
by santoswoodenlegs on Aug 9, 2011 2:08 PM CDT up reply actions 3 recs
There are very few Pro-Ricketts folks here, I'd say.
Some just don’t flip out every time he does something.
FIRE JIM HENDRY. Injuries aren't the problem.
by shoemile on Aug 9, 2011 2:11 PM CDT up reply actions 1 recs
Or everytime someone declares he HASN'T done something.
As I've told you before, I never repeat myself.
by santoswoodenlegs on Aug 9, 2011 2:11 PM CDT up reply actions 1 recs
If you want to have a discussion, I'm always for it
The issue is with what you consider “deserve to be questioned.” It is actually, “deserve to be harassed.”
No one deserves what you do here, and it’s unfortunate you’re still allowed to do it.
by bdlugz on Aug 9, 2011 2:13 PM CDT up reply actions 1 recs
you aren't questioning them
You’re doing the same thing douche’s like NBF and SenorGato do.
Fire Jim Hendry. Injuries aren't the problem
by Nunyabidness on Aug 9, 2011 3:24 PM CDT up reply actions 3 recs
That's a different argument.
FIRE JIM HENDRY. Injuries aren't the problem.
by shoemile on Aug 9, 2011 2:08 PM CDT up reply actions 1 recs
Inactions?
If the last TWO years are inactions, what the hell do you call the past several decades?
Just win the next game...!
I am looking forward to next years team!
Its going to be great!
I think Tom is pulling all the right strings, he will know what to do!
I am looking forward to next years threads!
Its going to be great!
I think TJ is saying all the right things, he will make us see the truth!
As I've told you before, I never repeat myself.
by santoswoodenlegs on Aug 9, 2011 2:07 PM CDT up reply actions
Even if you end up getting what you want...everyone fired...the system strip-mined...
you’ll still pretty much have alienated most of this community. So keep up the nice work, you and SenorGato are basically two sides of the same coin now in my book.
As I've told you before, I never repeat myself.
by santoswoodenlegs on Aug 9, 2011 2:11 PM CDT up reply actions 4 recs
Thank you for confirming my book.
This place can be so much more than just Yea about the Cubs…and unfortunately you’ve chosen for forsake most of that. So like your alter-ego SenorGato…I’m choosing to ignore you from this point forward.
As I've told you before, I never repeat myself.
by santoswoodenlegs on Aug 9, 2011 2:30 PM CDT up reply actions 2 recs
The problem isn't what you say, it's how you say it.
It’s the exact same thing as SG… even if you/he have a point, you look like a jackass making it. It makes the whole blog less enjoyable.
With so many people trying to point this out, is there a reason you’re so resistant? I’ve said before you have a lot to offer and are obviously well versed in Cubs history and wouldn’t mind having actual discussions with you – they’re just so few and far between I tend to cringe when I see your name pop up as a new post instead of look forward to it.
by bdlugz on Aug 9, 2011 2:34 PM CDT up reply actions 12 recs
Dude, fight what took down SenorGato and just try and adapt
I come down in agreement with you nearly 90% of the time, and that 10% is when you go apeshit with some completely illogical conclusion based clearly on nothing other than frustration.
Fire Jim Hendry. Injuries aren't the problem
by Nunyabidness on Aug 9, 2011 3:28 PM CDT up reply actions 1 recs
Whoa,
Have we said goodbye to Senor Gato?
by Damen Jackson on Aug 9, 2011 3:50 PM CDT up reply actions
I believe Nunya meant what took SG down in the eyes of the community
Not that he literally is gone. Unless I missed something kind of big?
Yeah, I just meant the thing that made him disliked almost universally
Fire Jim Hendry. Injuries aren't the problem
Frustration is the root of most things here....
I could run down the list of reasons why again….But I will spare us all…The way the Cubs are screwing fans on the tickets is just another reason why I do not think they will do anything right in the future….It is VERY hard to watch.
I can only speak for myself.
But I don’t mind how pissed you get. Bitch all you want, I find a lot of it funny (although I guess I’m in the minority now). I just don’t think it’s necessary to bully posters who don’t automatically crap all over the Cubs.
FIRE JIM HENDRY. Injuries aren't the problem.
by shoemile on Aug 9, 2011 4:17 PM CDT up reply actions 1 recs
I dont care about the ones who are neutral....
Its the ones who blindly follow everything the Cubs do as good….So quick to defend Quade and Hendry’s move. Its hilarious. They have every right to their opinion, but expect some crap from the fans who can see reality….
But I see your point, shoe…
Well, it just seems lately that you're not only jumping on the blind followers
But also posters who make a single comment that isn’t negative, some of whom have been critical of this regime, just like you.
FIRE JIM HENDRY. Injuries aren't the problem.
by shoemile on Aug 9, 2011 4:31 PM CDT up reply actions 1 recs
Where and who are these blind followers?
I would say I am neutral, I think that the ax needs to lop off many heads but I am willing to give the Ricketts family some leeway. Tom says and does some stupid things, they make mistakes, lets see if they change their rain out policy next year.
by jpeters407 on Aug 9, 2011 4:50 PM CDT up reply actions 1 recs
You're damn right it's hard to watch
As I said, I agree with you 90% of the time. But as others have said, alot of what you do is an act, and its getting old.
Voice your displeasure all you want, you know baseball, there’s little denying that, just enough with spamming every thread with “Tom Rickett”s Approves!"
Fire Jim Hendry. Injuries aren't the problem
by Nunyabidness on Aug 9, 2011 4:40 PM CDT up reply actions 1 recs
Even though this sounds bold.
It seems true. While I do think two years isn’t a big enough sample size to judge anyone as a owner .. I do believe Ricketts has missed more than he’s hit so far.
'Never look down on anybody unless you're helping him up.'
I can't disagree with that.
But I don’t think Ricketts is a bad person, as many here are starting to claim. He has a long way to go, but I think he’ll eventually right the ship and do what needs to be done to make the Cubs a perennial contender.
Not trying to be snarky, bd...
but what signs has Ricketts given that gives you such optimism?
Fire Jim Hendry. Injuries aren't the problem.
The Toyota Sign.
As I've told you before, I never repeat myself.
by santoswoodenlegs on Aug 9, 2011 1:24 PM CDT up reply actions
Right about the time they had that "sudden acceleration" issue
Timing is classic.
Almost as good as the inaugural BP cup last season…
Just win the next game...!
I agree
Minor League Contributing Writer, Athletics Nation.
State high point count: 4/50
If you are grouchy, irritable, or just plain mean, there will be a $10 charge for putting up with you.
by Vermont Cubs Fan on Aug 9, 2011 4:59 PM CDT up reply actions
I agree
Minor League Contributing Writer, Athletics Nation.
State high point count: 4/50
If you are grouchy, irritable, or just plain mean, there will be a $10 charge for putting up with you.
by Vermont Cubs Fan on Aug 9, 2011 5:00 PM CDT up reply actions
I don't think it's optimism as much as patience. He's spending money where I think he needs to spend it right now
And I’m willing to wait and see how the other pieces fall into place.
I’m obviously not on here telling everyone their opinions are wrong, I’m just not at that point yet. If that’s optimism, we’ve hit a really low requirement to be an optimist around these parts.
Understood, but...
what he does from Oct 1, 2011 to Feb 1, 2012 will go a LONG way in me deciding if Ricketts is going to try and make this team a yearly contender like he said he was when daddy bought the team…or just another suit running daddy’s company.
Fire Jim Hendry. Injuries aren't the problem.
...

As I've told you before, I never repeat myself.
by santoswoodenlegs on Aug 9, 2011 11:59 AM CDT reply actions
There are many things that I blame on Ricketts that are not fair, and that I shouldn't blame him for.
This is not one of those situations. He’s to blame, and he can fix it, easily.
Tom, you’re really looking like an idiot.
"The riches of the game are in the thrills, not the money." --Ernie Banks
I don't think Tom is very concerned about what he looks like.
As I've told you before, I never repeat myself.
by santoswoodenlegs on Aug 9, 2011 12:06 PM CDT up reply actions
Neither do you, judging by our last Soup Club.
"The riches of the game are in the thrills, not the money." --Ernie Banks
I'm telling you Dan, sansabelt slacks are going to make a comeback....just wait and see.
As I've told you before, I never repeat myself.
by santoswoodenlegs on Aug 9, 2011 12:11 PM CDT up reply actions
Obviously that is why
he always wears that stupid Cubs logo shirt
"Hey.....Cubs win!!!" ---Harry
"Cubs win....what a lucky break!!" ---Harry
Exactly
This is not brain surgery. This policy is pissing off fans for no good reason and it very easy to change BECAUSE this crappy policy is a change that was made under Ricketts. It mind blowingly stupid not to offer an exchange since that would not even cost the Cubs a penny and would actually fill up some seats which would likely be empty otherwise. If you want to give Ricketts the benefit of the doubt on Hendry, Quade, Kenney, the team performance etc, go ahead, but this and things like blaming the fans for not buying more tickets are just really stupid.
The amount of good will wasted by the Ricketts is truly staggering.
"I am not ashamed to say I love Greg Maddux" - Jim Hendry
Me either
by Doggie Stalker on Aug 9, 2011 3:04 PM CDT up reply actions 6 recs
Couldn't agree more.
It’s impossible to justify something like this when in the long run it only costs them more money in concessions.
Yeah, I agree with this.
Minor League Contributing Writer, Athletics Nation.
State high point count: 4/50
If you are grouchy, irritable, or just plain mean, there will be a $10 charge for putting up with you.
by Vermont Cubs Fan on Aug 9, 2011 5:00 PM CDT up reply actions
Yep, the entire "policy" is a joke.
Had great tix to the May 15 game against SF and that was rained out. Couldn’t go to the makeup game on July 28 and ended up eating one of the tix (only got back half of what I paid for them after selling them on eBay)
BEAR DOWN!
It was June 28.
But your point is taken.
Join us for complete MLB coverage at SB Nation's Baseball Nation
Im sorry folks I understand that the projector went out
but there will be no refunds for this movie. It is playing again tomorrow at the same time. See you there.
Cubs – failing still for 103 years.
"Hey.....Cubs win!!!" ---Harry
"Cubs win....what a lucky break!!" ---Harry
by Hammer on Aug 9, 2011 12:48 PM CDT reply actions 4 recs
- - - -
Ridiculous, absurb, crazy, an act of stupidity. Something you wouldnt normally see, or hear about.
Dictionary definition of your Chicago Cubs.
"Hey.....Cubs win!!!" ---Harry
"Cubs win....what a lucky break!!" ---Harry
My buddy (from Peoria and now living in South Carolina) had tickets to yesterday's game
along with being able to be on the field during batting practice and meet some of the players. He won them in a silent auction. He needs to go back to work, and now he doesn’t get to meet any of his favorite Cubbies.
by Don't Fear the Reaper on Aug 9, 2011 1:05 PM CDT reply actions
Email Ryan Dempster...
I’m sure he’ll make it up to your friend.
As I've told you before, I never repeat myself.
by santoswoodenlegs on Aug 9, 2011 1:07 PM CDT up reply actions
Right.
I’m guessing the auction people might be able to work something out.
Join us for complete MLB coverage at SB Nation's Baseball Nation
It's pretty lame to do that to the people who travel 100s of miles to watch this team...
but, how's Tom gonna sign Pena to that 3 year extension if he starts giving money back?
Fire Jim Hendry. Injuries aren't the problem.
how’s Tom gonna sign Pena to that 3 year extension if he starts giving money back?
thats not funny
I personally believe that damaged ligaments and tendons (among other abrasions) aren't the reason for the team playing so poorly relative the rest of Major League Baseball, so accordingly, James Hendry should be relieved of his highly important duties as General Manager of the Chicago Cubs franchise.
reply fail
I personally believe that damaged ligaments and tendons (among other abrasions) aren't the reason for the team playing so poorly relative the rest of Major League Baseball, so accordingly, James Hendry should be relieved of his highly important duties as General Manager of the Chicago Cubs franchise.
by jesus christos on Aug 9, 2011 1:10 PM CDT up reply actions
No, not funny...but like alot of things about this team...
it’s probably true
As I've told you before, I never repeat myself.
by santoswoodenlegs on Aug 9, 2011 1:13 PM CDT up reply actions
Nitpick
“Alot” is not a word.
But this is a funny post about the use of that non-word.
Join us for complete MLB coverage at SB Nation's Baseball Nation
Wow.
Had to dig pretty deep for that image, didn’t you.
Join us for complete MLB coverage at SB Nation's Baseball Nation
nope...when I dig deep for images, I usually come up with something like this...

As I've told you before, I never repeat myself.
by santoswoodenlegs on Aug 9, 2011 1:30 PM CDT up reply actions
Thanks for providing a comment title so I can minimize this.
Minor League Contributing Writer, Athletics Nation.
State high point count: 4/50
If you are grouchy, irritable, or just plain mean, there will be a $10 charge for putting up with you.
by Vermont Cubs Fan on Aug 9, 2011 5:03 PM CDT up reply actions
that's not funny, either
I personally believe that damaged ligaments and tendons (among other abrasions) aren't the reason for the team playing so poorly relative the rest of Major League Baseball, so accordingly, James Hendry should be relieved of his highly important duties as General Manager of the Chicago Cubs franchise.
by jesus christos on Aug 9, 2011 1:23 PM CDT up reply actions
- - - -
To Shoe and Chilango – Wienerschnitzel sucks!! What an embarrassment of a hotdog. Makes Dodger dogs look good.
To daily – Ill hit up Windy Cs. Seriously now hotdogs or pizza in the LA area?? Im not going to that stupid Pinks place either
"Hey.....Cubs win!!!" ---Harry
"Cubs win....what a lucky break!!" ---Harry
Only pizza place I really care for is Folliero's in Highland Park...
Not much else to pick from that I’ve come across.
The pizza options are so bad
that Little Ceasers is better then most local places
"Hey.....Cubs win!!!" ---Harry
"Cubs win....what a lucky break!!" ---Harry
If you're gonna do that,bro...
let me recommend Pizza Barn in La Verne. It ain’t life-changing, but the only pizza within a 20 mile radius that I can deal with. Puppies die whenever someone orders from Little Ceasars…
Ha -
Thankfully I am not a huge pizza guy.
Id stop complaining about everything if that dude who owns Sarkis would open up a restaurant in Claremont.
"Hey.....Cubs win!!!" ---Harry
"Cubs win....what a lucky break!!" ---Harry
The dogs at Pinks..........
……….are very good. It’s not worth an absurd wait in line, but if you can get in quickly, the encased meats are very well prepared.
"I feel sorry for people who don't drink. When they wake up in the morning, that's as good as they're going to feel all day." ~ Frank Sinatra
I tried them...
they’re ok. I like brats!!! Or a good dog on the grill at home. Nathan’s are pretty good!
For someone who is German in ancestry,
Please stop, as I really like Wiener Schnitzel.
Minor League Contributing Writer, Athletics Nation.
State high point count: 4/50
If you are grouchy, irritable, or just plain mean, there will be a $10 charge for putting up with you.
by Vermont Cubs Fan on Aug 9, 2011 5:02 PM CDT up reply actions
Well it does say on the ticket, "No Refund or Exchanges"
In a sense, you are signing a contract with the team by purchasing the one ticket. You know the risk of a rainout or cancellation exists before you buy the ticket.
Viva la Cubs Révolution!!!
by Chanman25 on Aug 9, 2011 2:27 PM CDT reply actions 1 recs
There is no way I would buy tickets ahead of time now.
not worth it.
This team will suck next year so tickets will be easy to get at gametime.
Every baseball ticket says that.
And yet, many teams DO give exchanges.
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I'm just saying, they do have the right to not offer refunds
Is it petty? Extremely. But they do have the right.
Viva la Cubs Révolution!!!
Of course they have the right.
It’s a business. They can run it whatever way they want. The point is, this is an extremely customer-unfriendly policy. You’d think most businesses would not want to anger the paying customer.
Join us for complete MLB coverage at SB Nation's Baseball Nation
If you buy a ticket
that says they can refuse the right to get a refund, it’s rather silly to complain about not getting a refund. I realize you’re grousing about the policy in general, but Chanman has a pretty solid point. Stop buying tickets if you disagree with the policy. I have the feeling you won’t.
Like I said...
… this isn’t for me. I go to every game so I don’t care — I’ll be at the makeup game.
Some people can’t do that. I realize the Cubs have no control over the weather, but they could put together a better policy — a policy that many teams have right now, including the wealthy Yankees.
It’s simple fan friendliness. The tickets shouldn’t say that on them, either… they could say something like “consult cubs.com for information if this game is not played on this date.” That would cover them and allow them to adapt for each individual game.
Join us for complete MLB coverage at SB Nation's Baseball Nation
Right on
Al- THANK YOU! Had 3 ticks for last night with kids, and now it’s THURSDAY AFTERNOON! Even the parking I bought gave me credit TOWARDS ANY GAME!
i bet there are 10,000 less season ticket holders next year. I go to 15-20 games a year, and I swear, I’m buying ZERO before the season. I’ll just buy day of games.
The list will drop by a maximum of 10,000 names
And even that is unlikely.
And even if you’re last on the list, at that rate you’re still waiting 10-12 years to get them.
Like it or not, they have us by the balls and we take it. And if we “protest” by not renewing, we can’t get back in for over a decade – by which time they may win it all 3 times, suck for 3 years, win again for 3 years, and then suck again for 30 years.
by paul_reuschel on Aug 9, 2011 4:14 PM CDT up reply actions
Not everyone
Like it or not, they have us by the balls and we take it.
No offence Paul, but that is BS. No one has anyone by the balls. No one is being forced to buy ST’s or any tix. That’s an illusion created by so many folks. Almost an internally-bred though of guilt if they don’t continue going to Cubbie games.
The STH of the tix I bought for several years and I agreed to cancel going into this year. He thought last year was a bloodbath. It was the last 2 months. I felt such a sense of relief. No more dealing with how much money I’d have to eat on Club-IF box seats.
I learned my lesson with the ‘Hawks ~10 years ago. I held onto ST’s for 3-4 years after they REALLY sucked. Finally came to my senses and got out. Then in 2007 Bill Wirtz died & Rocky took over. I got back in soon after the HUGE front office turnover. And it’s been bliss since.
If – that is a BIG IF – and when the Cubs get to the WS, I’ll gladly pay someone 1,000-2,000% of face value for a ticket to get into the old North Side Ball Yard. It’d still be cheaper than even one season of 4 Club-IF box seats.
Just win the next game...!
If you want season tickets -
- then yes, they have you by the balls. All this talk of the waiting list going away is hogwash, they manage to maintain the illusion of scarcity, so it remains scarce. No one is forced to buy, but if you leave you can’t get back on for years and years. Al and others talk about “the list will go down, there will be no demand”, but the fact is they are wrong, the demand is there, and the number of people on the list does not go down much if at all. They go through a couple thousand names a year, and there are 120,000 names on the list. Talk to me in 7 or 8 years, it may change. But for now, no, I am right.
Last year WAS a bloodbath. I was lucky enough to downgrade to UD IF res this year, and I’m totally happy there. I may have to eat 350 bucks, total, on two seats. Had to hustle to sell them, and dumped my Yanks games for 4X face on stub hub before the season even started helped a lot.
last year, Club IF boxes for series games ran about 200-300 each.
1000 – 2000% of face value would be what, 3000-6000 per seat per game? 3 games at 12-24 grand a game for 36-72k? You’d pay that much for three games? Then you are either a very wealthy man who’s complaints about losing money fall on a lot of deaf ears, or perhaps not quite understanding what you’re saying.
by paul_reuschel on Aug 11, 2011 10:08 PM CDT up reply actions
totally happy paying full price for the last row of the 500s for every game?
really?
"They sell every ticket to every game, win or lose!" - Tom Ricketts
there will not be 10000 less STH next year
There will be the same number or more. There are about 25000 STH, with a turnover of 2-3000 per year MAXIMUM.
So even if EVERY SINGLE STH doesn’t renew, and they can get through the over 100,000 names on the list RIGHT NOW, they will still sell a couple of million tickets no problemo. .
Seriously, we’ve had this discussion here many many times, and it’s as if no one can do any math around here.
For the record, I’m a FULL season ticket holder and I will keep renewing until I can’t afford to any more.
by paul_reuschel on Aug 9, 2011 4:12 PM CDT up reply actions
By the way
Everyone who flipped on weather.com knew the game was going to be rained out as of about 530pm, why make everyone commute down there for nothing?
Actually..
… it looked like the rain might end around 8:00. Unfortunately, it didn’t.
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They have had a few games where it was obvious they were not going to play.....I tend to think its the concessions and merchandising too....
The obviously do not care if you can make it back for the rain date
It most likely is, which is unfortunate.
I’m sure the lower sales and even lower % of people in the seats is taking its toll this year already.
I mentioned this last night. The weather reminded me a lot (not alot) of the rainout vs. Pittsburgh
Raining pretty consistently since 4 PM, no radar relief in sight, yet the PIT game was called by 5:30 PM. Why not last night’s?
Even if there was a patch of clear weather, it would have been for an hour or less.
Fukudometer: Created 3/31/08 Wrigley Debut 4/5/08 WGN and Japan TV Debut 4/6/08 Sun Times Debut: 4/20/08 Coffee Table Debut: 7/17/08
Secondary market
I wonder how secondary market places handle rainouts?
Per Stubhub Policy:
When an event is cancelled or a contingent event is not played, we’ll send you an email to let you know. Return your tickets within 2 weeks of receiving our email and we’ll fully refund the cost of the tickets plus all service and delivery fees. Please allow us 3 weeks to process your refund.
of course this wouldn’t apply to last night game, because:
If an event has been postponed and rescheduled, your tickets are yours to use on the new date. If you’re unable to use the tickets, you may be able to post them for sale on StubHub.
If the event has not yet been rescheduled, we encourage you to check the team or venue website, or call the box office, for the most up-to-date information. We will re-list the event as soon as a date is announced.
If a postponed event is ultimately cancelled, read about Cancelled and contingent events.
Unfortunately, the circumstances surrounding postponed events are unpredictable. Although we will try to help you resolve your ticket situation, we are not responsible for postponed events, partial performances, or venue, date, or time changes. No refunds will be issued for postponed events.
As far as ticket brokers, etc. I imagine it’s buyer beware….I’m sure they’d “work” with you especially if you’re willing to purchase higher priced tickets to a different game and will surrender the “make up” tickets.
Last night I sold my tickets to a guy before the game for less than face value. This was before the rain began. He emailed me this morning asking if I was interested in going to the make up game.
He never asked for a refund, and I suppose if he drove back here and brought me the tickets I would give him his money back.
Anyone have any experiences with rainouts and the secondary market, or do you think it’s “buyer beware” when the radar looks bleak?
Fukudometer: Created 3/31/08 Wrigley Debut 4/5/08 WGN and Japan TV Debut 4/6/08 Sun Times Debut: 4/20/08 Coffee Table Debut: 7/17/08
I got my money back from SH
for a game that was rained out. CC was automatically credited, incl [electronic] del’y charges.
Just win the next game...!
Sorry thing was that the field crew was already leaving the park before the game was called.
Also most of the players were gone before we got out of the park, although we did wait about five whole minutes after the announcement. I think they knew it wasn’t going to be played and let us sit there and buy up concessions. We were lucky and found a scalper who bought our tickets so we got something back.

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