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Around SBN: Full Coverage of 2012 Coke 600

Cubs To Institute Dynamic Pricing System In Bleachers

A fan sits in the right field bleachers before a game between the Chicago Cubs and the Philadelphia Phillies at Wrigley Field in Chicago, Illlinois.  (Photo by Jonathan Daniel/Getty Images)

We've heard rumors about this since last September, and although there's no official link on the Cubs website about this yet, Ed Sherman of Crain's writes that the Cubs are going to have dynamically priced ticketing in the bleachers this season:

After years of being out-hustled by secondary ticket brokers, which flip high-demand seats for huge profit, the North Siders are stealing a page from their South Side rival's playbook and implementing "dynamic pricing" in their 5,000 bleacher seats this season.

"Teams are looking at (dynamic pricing) to capture some of that secondary market that they're not capturing," says Colin Faulkner, the Cubs' vice president of ticket sales and service, who implemented the new system when he worked for the NHL's Dallas Stars before moving to Wrigley Field in 2010. Mr. Faulkner says the dynamic pricing will supplement a tiered system in the bleachers, where initial costs range from $17 to $78 apiece.

Why this is a good idea for everyone, after the jump.

Star-divide

The article points out that the White Sox have used a system like this for a couple of years, and other baseball teams, including the Giants, have also used it to great success. Sherman writes that both the Cubs (through selling tickets that would have otherwise gone unsold) and the city (through getting extra amusement tax through those ticket sales) will make money.

I'm not convinced that the Cubs will make as much money (by presumably taking sales away from brokers) as this sentence says:

Expanding that model to the entire ballpark could mean recouping as much as $11 million a year from resellers.

But, it will be a useful experiment to see if the Cubs can sell some tickets that otherwise would not have sold. I was told at a season ticket holder lunch last September, and this was repeated at the Cubs convention, that at no time would dynamic pricing go below the season ticket holder price -- which, for the first time this year, is below the single-game price.

STH prices are $2 below single-game prices for 60 of the 81 games, all but the "gold" level games; the "gold" games are $1 less for STH.

This is a much fairer system than last year, when after STH paid full price, the Cubs knocked 50% off of all games in April and May -- 33 dates, nearly half the schedule. They are still trying to sell games in the six-packs and nine-packs; if anyone here has bought any of those, please post in the comments. It doesn't appear to me that those are selling quickly. The Cubs, in the last two years, have also had a premium-price presale before the first day of single-game sales; they have yet to announce whether they'll do that again.

Will it cut off the secondary market? Maybe, if the pricing is attractive, for specific games. But some of the more popular dates -- Cardinals, Red Sox, etc. -- already have bleacher tickets face-valued at $86. It'll be hard to make much more money than that, unless the Cubs suddenly have an unexpected winning season.

Single-game sales start on March 9. It will be very interesting to see how sales go that first day. My guess: it'll be slow, maybe even slower than a year ago.

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I bought a 9-pack in the bleachers

I’m not a Chicago local, so I was looking to go to about 10 games this year (already have two other tickets lined up). The 9-pack was a pretty good fit for me, and allowed me to get a couple “premium” games locked in.

Bleacher Nation - Cubs Rumors and News

by Brett Taylor on Feb 20, 2012 11:48 AM CST reply actions  

Yes, they are the higher prices

I modeled out a 9-game package and saw the difference in the price compared to season tickets.

"Just shut up and play" - Matt Garza
"Pain is inevitable, suffering is an option." - Dale Sveum

by RiskyBusiness on Feb 20, 2012 12:10 PM CST up reply actions  

Yup

That was, for what I wanted, pretty much my only option.

Bleacher Nation - Cubs Rumors and News

by Brett Taylor on Feb 20, 2012 3:08 PM CST up reply actions  

If I could pulled off the April/May/September weekday games

I would have jumped on the 6 or 9 game packs. The shift I have at work doesn’t allow me to do that.

I like this model of pricing. If they’re good, they will be able to make their money. If they stink, they still will because cheap tickets are still better than not selling those tickets at all. I experimented with StubHub a little bit last year and while it was nice, I’d still rather buy straight from the Cubs when the price is right.

"You just don't know understand how frustrating this is"- Kevin Borseth

by TkGoUWGB on Feb 20, 2012 11:56 AM CST reply actions  

I would agree...

And I know you’ve asked about this, Al, and I’m assuming you asked because of the inequity that will be perceived from STH… but I think that the “premium” STH pay is due to the fact that STH get first crack at postseason tickets…which, after a million years of no world series, seems like a small price to pay to be able to see the Cubs at face value and NOT on the resale market.

by cj100683 on Feb 20, 2012 12:27 PM CST up reply actions  

That's not really the only thing...

…. remember, we’ve paid full price for season tickets for many bad years. The first crack at postseason tickets is a reward for that, in part.

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by Al Yellon on Feb 20, 2012 12:33 PM CST up reply actions  

Cue Jim Mora...

Playoffs? Playoffs?

"Very definitely..." R. Santo
"Play the game..." K. Moreland

by Dan Serafini on Feb 22, 2012 3:52 PM CST via mobile up reply actions  

Not sure I understand how the dymanic pricing works.

Can anyone explain it in greater detail and explain how it will kill some of the secondary market?
I don’t live in the Chicago area but usually make it down for 9 to 12 games a year (unfortunately not going to make nearly that many this year) and for the last couple of years I’ve got the majority of my tickets via the marked up pre-sale because even at the marked up prices they were usually cheaper than the secondary market.
But I’m not going to be able to plan any trips down too far in advance this year so the trip or two that I may make down will likely be last minute and I’m wondering if this dyanmic pricing might work in my favor.

by wisconsinwillie on Feb 20, 2012 12:17 PM CST reply actions  

Dynamic = Price up

Dynamic pricing will not make tickets cheaper. But how high demand games – better opponent, better weather, Cubs playing better – the price will rise after single tickets are initially put on sale. I don’t think the Cubs would start changing prices until after the season starts – spring training stats don’t count. But a lousy April record will not lead to lower prices in May. not from the dynamic pricing at least.

"Just shut up and play" - Matt Garza
"Pain is inevitable, suffering is an option." - Dale Sveum

by RiskyBusiness on Feb 20, 2012 12:50 PM CST up reply actions  

Exactly.

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by Al Yellon on Feb 20, 2012 1:08 PM CST up reply actions  

haven't you just defined scalping?

Lou Brown: "My kinda team, Charlie, my kinda team..."

by ballhawk on Feb 20, 2012 1:27 PM CST up reply actions   2 recs

Not scalping. Dynamic!

"Just shut up and play" - Matt Garza
"Pain is inevitable, suffering is an option." - Dale Sveum

by RiskyBusiness on Feb 20, 2012 2:08 PM CST up reply actions  

Basically, the more a game sells, the higher the price at the time of purchase.

Likewise, the less a game sells, the lower the price at the time of purchase.

Basically, they’re doing with TixIQ are already doing, but as a first party vendor, rather than a third party.

by Doshi on Feb 20, 2012 12:51 PM CST up reply actions  

OK, but I don't see how that will hurt the secondary market.

Might even make the secondary market more affordable.
Looking at my records (have been keeping track of where I bought tickets and how much for the last 3 years)- actually took in 20 games at Wrigley last year and last year was the first year that I managed to get tickets on the secondary market for below face value for a half dozen games- and at face value for few more.

by wisconsinwillie on Feb 20, 2012 1:24 PM CST up reply actions  

Well, the secondary market will now have more competition.

The Cubs are looking to give themselves some flexibility instead of having scalpers come in, snag up all their tickets, then sell them with a 25% markup. They want to be able to adjust to the market too. Of course, all this is dependent on the Cubs actually becoming good enough that there’s a demand.

THIS IS THE YEAR.

by shoemile on Feb 20, 2012 1:39 PM CST up reply actions  

While it might take away some of the reselling at a higher price point

It really does nothing for the below face value market which happened at a large number of games last year. If the Cubs are going to be bad this year, which they probably will, it makes sense to see what the market will bear. You could save half on the ticket.

by Chi-Fed on Feb 20, 2012 12:19 PM CST reply actions  

I'm not sure if the article you linked to is accurate

They had this caption under one of the pictures

With “dynamic pricing,” tickets to less- popular games are cheaper.

Last that I heard is that the dynamic pricing would not go below face value of the tickets.

I thought it was known that the Cubs would have dynamic pricing for the bleachers this year? Or was that just strongly hinted at a season ticket holder luncheon?

"Just shut up and play" - Matt Garza
"Pain is inevitable, suffering is an option." - Dale Sveum

by RiskyBusiness on Feb 20, 2012 12:33 PM CST reply actions  

It had been hinted.

Now it’s official.

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by Al Yellon on Feb 20, 2012 12:36 PM CST up reply actions  

Because the prices could be dropped to the STH price.

At least that would be a small discount.

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by Al Yellon on Feb 20, 2012 12:37 PM CST up reply actions  

$1 or $2 doesn't really make much of a difference

It would take at least a 10-20% discount to get people interested.

by Chi-Fed on Feb 20, 2012 12:39 PM CST up reply actions  

By, at most, two bucks?

I don’t see that having much of an impact. And I’d bet if the game is selling poorly enough that they have to resort to that, then I can find tickets even cheaper on stubhub.

THIS IS THE YEAR.

by shoemile on Feb 20, 2012 12:40 PM CST up reply actions  

Al will gladly pay a lower season ticket price

Just to give the Cubs more cushion to work with. He’s generous that way.

"Just shut up and play" - Matt Garza
"Pain is inevitable, suffering is an option." - Dale Sveum

by RiskyBusiness on Feb 20, 2012 12:52 PM CST up reply actions  

Heh.

They did cut STH prices 14% this year. Should have been 20%, but 14% was something, at least.

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by Al Yellon on Feb 20, 2012 1:09 PM CST up reply actions  

it works the other way

when a team gets good, or there’s a good matchup, or the weather is good, prices on the secondary market go up. In the past, the Cubs could not capture any the revenue from increased demand. Now they can.

On the downward side, not much they can do if they don’t drop tickets below ST prices. I know the Cardinals don’t drop prices below ST price only in sections that have ST holders, which is not all of them. This wouldn’t work in the bleachers, but I could see them trying this in other sections of the park.

by mph3 on Feb 20, 2012 12:43 PM CST up reply actions  

It's not truly dynamic if they don't allow the supply/demand pendulum to swing both ways

And no, I don’t consider that $1-$2 “STH discount” margin to be evidence of swinging below the original price point should demand not be so great.

btw, if it’s only going to be $1 or $2 dollars, I’d be embarrassed to even mention STH discount if I were the Cubs. I realize it adds up over 81 games, but still – $141 is not much of a discount considering what the outlay is.

Lou Brown: "My kinda team, Charlie, my kinda team..."

by ballhawk on Feb 20, 2012 12:37 PM CST reply actions   1 recs

Right.

This system will make the Cubs plenty of money when tickets are in high demand, but for seasons like this one, staunchly refusing to lower ticket prices to the point where consumers are actually interested in buying them is just going to cost them in the long run. A sold, discounted 40 dollar ticket is always better than an unsold 60 dollar one.

THIS IS THE YEAR.

by shoemile on Feb 20, 2012 12:43 PM CST up reply actions  

Is doing truly dynamic pricing?

"Just shut up and play" - Matt Garza
"Pain is inevitable, suffering is an option." - Dale Sveum

by RiskyBusiness on Feb 20, 2012 1:08 PM CST up reply actions  

Is anyone doing truly dynamic pricing?

Are any of the other MLB teams doing truly dynamic pricing, where the pendulum has a full swing?

"Just shut up and play" - Matt Garza
"Pain is inevitable, suffering is an option." - Dale Sveum

by RiskyBusiness on Feb 20, 2012 2:02 PM CST up reply actions  

Good question

Here’s what I found on the SFGiants site

Market pricing applies to all tickets.
Rates can fluctuate based on factors affecting supply and demand.
Lock in your price and location today!

And for the record, I am not realistically expecting a full swing out of anybody, even the A’s. But I do take issue with the Cubs setting a high floor of STH prices if what they’re telling Al is true. It’d be one thing if STH prices were significantly lower than face. Then it’d be a situation where the bigger the discount, the more market forces would come into play for the crappy weather/crappy opponent/crappy record days and the less basis I’d have to make a case. But when the “discount” is only a buck or two… that’s nothing.

Also for the record, I’m okay with the overall concept here – I just don’t like the terminology. As I said elsewhere, if there’s money to made in the secondary market, I’d rather the Cubs be making it instead of the brokers.

Just seems to me that if you’re going to go this route and cause your fan base to potentially pay a lot more for tickets just because the sun is shining and the Red Sox are in town, then you also owe it to your fan base to cut them a really good deal when the skies are threatening and the Astros are in town. A discount of $1-$2 is not a really good deal.

Lou Brown: "My kinda team, Charlie, my kinda team..."

by ballhawk on Feb 20, 2012 2:29 PM CST up reply actions  

Just seems to me that if you’re going to go this route and cause your fan base to potentially pay a lot more for tickets just because the sun is shining and the Red Sox are in town, then you also owe it to your fan base to cut them a really good deal when the skies are threatening and the Astros are in town. A discount of $1-$2 is not a really good deal.

I’m with you here. Now you go talk them into it.

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by Al Yellon on Feb 20, 2012 2:37 PM CST up reply actions  

It's Robbing Peter to pay Tom Ricketts

The problem with the dynamic pricing – $5 Astros Wednesdays – is the the reaction from STHers. The Cubs don’t want to cut off their nose to spite their face.

"Just shut up and play" - Matt Garza
"Pain is inevitable, suffering is an option." - Dale Sveum

by RiskyBusiness on Feb 20, 2012 2:58 PM CST up reply actions  

They could give us $ back, even in the form of Cub Bucks,

for the difference between what we pay in November now and what the tickets might go for in May and September.

by jpeters407 on Feb 20, 2012 3:31 PM CST up reply actions  

I'd go for that.

The problem isn’t necessarily the $20 bronze tickets. It’s the $86 marquee tickets. They have 13 marquee games — maybe half those games are actually worth that price.

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by Al Yellon on Feb 20, 2012 3:36 PM CST up reply actions  

Yep, they would still get their money, and we get a discount on

what we buy at the park. That really adds up, even of you just spend $20 a game. We bring our own water, pop, and snacks and we still spend a small fortune every game.

by jpeters407 on Feb 20, 2012 3:44 PM CST up reply actions  

The Cubs have a high season ticket holder rate

So if the Cubs did a cashback program to season ticket holders in order to do the downside dynamic pricing, they could end up giving back more than they took in.

"Just shut up and play" - Matt Garza
"Pain is inevitable, suffering is an option." - Dale Sveum

by RiskyBusiness on Feb 20, 2012 4:02 PM CST up reply actions  

For those marquee games, this isn't helping a lot is it?

If the price never drops below STH price, then all those random weekend games in July that cost $86 won’t sell at all. Isn’t the idea to get as many people as possible willing to buy tickets?

Also, I recall at the convention, someone said that the price would go up as the game got closer to encourage people to buy early. Again, I don’t see how this would help ticket sales at all for most games since they’re high already.

by RyeNo13 on Feb 20, 2012 5:35 PM CST up reply actions  

taxes

Does anyone have any insight into how the taxes work on reselling tickets in Chicago?

In the article, it says, "Online resellers are not required to collect and remit the amusement tax." Is that because the tickets are sold online or because they are sold by individuals and not brokers?

I guess I’m trying to understand who must pay the tax and when. It seems like anyone that resells tickets is required to pay. I found this in the Chicago code, "Resellers of tickets collect tax on the face value or markup if they paid tax on the face value when they purchased the tickets."

Seems like anyone that sells tickets and makes a profit owe Chicago 9% of their earnings. Does anyone here actually do that?

by mph3 on Feb 20, 2012 12:39 PM CST reply actions  

The amusement tax is different than sales tax.

I believe what you’re quoting above is just about sales taxes in general, which would apply to resellers the same as any other business. The amusement tax is a specific charge per ticket to the game. The Cubs would have collected that from the original purchaser of the ticket, making it unnecessary for any re-seller to do the same. No matter how many times the ticket changes hands before the game, there’s still only one person that will cross through the turn-stile with that ticket in hand, and therefore only one amusement tax that needs to be paid.

by Orval Overall on Feb 20, 2012 12:55 PM CST up reply actions  

the quote from the code makes it sound like any individual that sells a ticket to an event must pay a 9% tax on the difference between face value and what they sold it for, if they sold it for more than face value. link to code.

Are you saying that this is a sales tax and not the amusement tax. Either would make sense.

by mph3 on Feb 20, 2012 1:02 PM CST up reply actions  

I believe that refers to a sales tax

… though it’s not clear.

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by Al Yellon on Feb 20, 2012 1:09 PM CST up reply actions  

link from chicagobusiness.com

had this quote “More important, it might help resolve a battle the city has been fighting against San Francisco-based StubHub for almost four years. Online resellers are not required to collect and remit the amusement tax, a loophole that the city challenged with a lawsuit in 2008. In October, the Illinois Supreme Court ruled that only state lawmakers—not municipalities—could impose the tax on online auctioneers”

by bashuck on Feb 20, 2012 1:42 PM CST via mobile up reply actions  

As others have stated, this isn't dynamic pricing since the price only goes one way, up.

If the pricing won’t go down during the season if the team is bad, won’t there still be a sea of empty seats?

This is just a way way for the team to charge more as the season goes on if the team is any good.

Every day is a beautiful day for baseball!!

by cowsarecool220 on Feb 20, 2012 12:56 PM CST reply actions  

again -

I still predict there will be discounts below the STH prices for at least some games – that deal they offered through local universities for april may bleachers last year for instance – it was for more than $2 off the list price -

by doofus cubs guy on Feb 20, 2012 1:00 PM CST up reply actions  

That picture is the worst reenactment of Basic Instinct I've ever seen.

There will be no excuses for not doing something the right way. - Dale Sveum

by santoswoodenlegs on Feb 20, 2012 1:07 PM CST reply actions   1 recs

You don't want to see Sharon Stone do it now, do you?

"Just shut up and play" - Matt Garza
"Pain is inevitable, suffering is an option." - Dale Sveum

by RiskyBusiness on Feb 20, 2012 1:09 PM CST up reply actions  

Grilled Cheese Sandwich

There will be no excuses for not doing something the right way. - Dale Sveum

by santoswoodenlegs on Feb 20, 2012 1:10 PM CST up reply actions  

Hm.

I would suggest you look around for current photos of Sharon Stone. You might reconsider that statement.

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by Al Yellon on Feb 20, 2012 1:13 PM CST up reply actions  

...

There will be no excuses for not doing something the right way. - Dale Sveum

by santoswoodenlegs on Feb 20, 2012 1:29 PM CST up reply actions   1 recs

--

"Hey.....Cubs win!!!" ---Harry
"Cubs win....what a lucky break!!" ---Harry

by Hammer on Feb 20, 2012 2:10 PM CST up reply actions  

good god

I just barked out a laugh so hard I almost choked.

"They sell every ticket to every game, win or lose!" - Tom Ricketts

by bluemagic9 on Feb 20, 2012 6:21 PM CST up reply actions  

Step 1 – Lower ticket prices due to crappy product
Step 2 – Create better team
Step 3 – ???
Step 4 – PROFIT!

"The riches of the game are in the thrills, not the money." --Ernie Banks

by dtpollitt on Feb 20, 2012 1:26 PM CST reply actions  

If the Cubs ever won the WS

I would imagine opening day at Wrigley would be insane. When they get to raise those flags and get rings. Plus of course the largest ovation for this event on opening day 2016 is when Kerry Wood accepts his ring after of course retiring after the last out of the 2015 WS.

"Hey.....Cubs win!!!" ---Harry
"Cubs win....what a lucky break!!" ---Harry

by Hammer on Feb 20, 2012 1:40 PM CST up reply actions  

Nah

they’ll beat the Yankees

"Hey.....Cubs win!!!" ---Harry
"Cubs win....what a lucky break!!" ---Harry

by Hammer on Feb 20, 2012 2:41 PM CST up reply actions  

When they say dynamic, they mean price-gouging

Now, instead of a faceless ticket broker price gouging you on tickets, the friendly Cubs management will…

by Cody Sharp on Feb 20, 2012 1:30 PM CST reply actions  

Aren't they already in the secondary market in multiple ways

They already:
1. Collect fees from stubhub (not sure if it’s a flat fee or % of sales)
2. I think they own this reseller as well? http://www.wrigleyfieldpremium.com/faq.html

by iowastate on Feb 21, 2012 8:47 AM CST up reply actions  

Regarding your points

1) Yes, MLB is a partner with StubHub, so they make $ that way. How much, and how it’s split with teams, I don’t know.

2) Yes, but I doubt they have sold very many tickets that way over the last couple of years.

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by Al Yellon on Feb 21, 2012 8:49 AM CST up reply actions  

For point #2

That was an issue when the Cubs first introduced the service. They were moving the tickets from the Cubs to a another Tribune owned company to enter the secondary market. I thought there was a lawsuit around it.

"Just shut up and play" - Matt Garza
"Pain is inevitable, suffering is an option." - Dale Sveum

by RiskyBusiness on Feb 21, 2012 10:04 AM CST up reply actions  

There was, IIRC.

Not sure how that ended up.

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by Al Yellon on Feb 21, 2012 10:06 AM CST up reply actions  

Well, I had Jury Duty on Friday

That case was not presented to me. That would be interesting to sit on.

"Just shut up and play" - Matt Garza
"Pain is inevitable, suffering is an option." - Dale Sveum

by RiskyBusiness on Feb 21, 2012 10:09 AM CST up reply actions  

I don't see how this is good news for the fans.

All the Cubs did was announce that ticket prices now have a one-way ratchet. Without the ability to go below the “floor” set by the STH price, ticket prices aren’t really set by the market. The thing is, if the Cubs are ever good again, the tickets to the in-demand games will all get snapped up immediately anyways, and then re-sold for a higher price later.

I don’t see how this serves to take-away the secondary market. The only time tickets are being sold for above-face value is when all of the tickets to a particular game are sold out. Based on this, I don’t see how the “dynamic” model will do anything but make fans pay more to the Cubs than they would pay the secondary market. Without a 2-way ratchet, I don’t think the system really works.

by JSB on Feb 20, 2012 3:09 PM CST reply actions  

Hm.

You said this:

Without a 2-way ratchet, I don’t think the system really works.

which is fine.

But you also said this:

I don’t see how the "dynamic" model will do anything but make fans pay more to the Cubs than they would pay the secondary market.

which makes me think that you understand exactly how the system works.

The Cubs’ dynamic pricing is not designed to serve fans at all. It’s not designed to help ticket prices be set by the market. It is designed by the Cubs and for the Cubs, so that the Cubs can see more profit if people are willing to pay more for tickets. That’s it.

by CJK on Feb 20, 2012 3:51 PM CST up reply actions  

sheesh

even the scalpers will drop the price of the ticket when the team sucks and nobody wants to go.

by tomas21 on Feb 20, 2012 4:40 PM CST reply actions  

They're going to hold back tons of Marquee bleachers now..

…and release them later at dynamic prices, which will probably be 2-3x face.

What a joke. Another reason to never sit in the Bleachers.

"They sell every ticket to every game, win or lose!" - Tom Ricketts

by bluemagic9 on Feb 20, 2012 6:25 PM CST reply actions  

Well, if they do that it will be really obvious

I don’t think that’s the plan. I think the plan moreso is to put pressure on people to buy early, knowing they might have to pay more later.

by JSB on Feb 20, 2012 7:05 PM CST up reply actions  

agreed once u get past the age of 30

is there really any reason to continually sit out there when you aren’t even guaranteed a seat? Comical, if I’m paying $86.00, I sure as hell better be guaranteed a seat and not have to show up one to two hours before gametime.

by MikeJW on Feb 20, 2012 7:25 PM CST up reply actions  

If I'm paying $86, I better be in the Club Box.

Maybe even the Dugout Box, depending on the game.

I wouldn’t pay over $20 for a Bleacher ticket these days.

"They sell every ticket to every game, win or lose!" - Tom Ricketts

by bluemagic9 on Feb 20, 2012 8:01 PM CST up reply actions  

ha ha, I might pay $40.00

but that would only be on the condition that somebody is holding an excellent seat, 12 rows up on the the aisle and I can show up at gametime. I’m sure not getting there to watch batting pratice and drink $8.00 dollar beers from the Cubs 90 mins before the game just to get a seat.

by MikeJW on Feb 20, 2012 8:13 PM CST up reply actions  

I agree

I prefer a seat. On days I do the bleachers I sit in the last row to have a back and be able to watch Waveland in between innings.

"Hey.....Cubs win!!!" ---Harry
"Cubs win....what a lucky break!!" ---Harry

by Hammer on Feb 20, 2012 8:13 PM CST up reply actions  

The Cardinals make the same promise....

that the “gate price” will never go below what season ticket holders pay. The problem is that “gate price” is something almost no one attending the games actually pays. They still do tons of discount codes that knock the prices down way below what season ticket holders are paying (if you are a teacher enter the code TEACHER to save 50% on tickets!) . So it’s accurate that if you walk up to the box office and buy tickets on the day of the game, the price won’t be below the season ticket holder price, they still undercut the season ticket holders constantly. It ticked off season ticket holders so much last year that they had to send out a letter assuring them that they were in fact getting a great deal (based on that “gate price” that no one actually pays). They also basically give away the cheapest seats where there are no season tickets to games that aren’t sold out ($5 tickets are common). Why buy a ticket from a season ticket holder for $50 when you can buy a $5 ticket and sneak down to the good seats (they do a lousy job of checking tickets there too). I hope the Cubs really honor the promise to not drop tickets below the season ticket holder price. While you might get some short term gains from selling a few more hot dogs and beers, in the end you devalue your tickets when people learn to wait for the discount.

by beerandyams on Feb 21, 2012 4:08 AM CST reply actions   1 recs

You may be surprised...

but there are season ticket holders in the areas where the tickets get down to $5. Our “ticket” prices last year varied from $5 to $30 based on the level of the game so $5 was never undercutting season ticket holders.

by smmcctrk on Feb 21, 2012 10:06 AM CST up reply actions  

75 comments and no one picks a nit about the grammatical error in the photo caption?

sigh…

Clearly everyone here needs spring training as well – how are you ever going to survive a game thread if you can’t even rip on a poor defenseless photo caption? Let’s go, people – time to learn about “Doing Things The BCB Way!”

Lou Brown: "My kinda team, Charlie, my kinda team..."

by ballhawk on Feb 21, 2012 7:36 AM CST reply actions  

Cripes.

Missed that. It’s now fixed.

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by Al Yellon on Feb 21, 2012 7:45 AM CST up reply actions  

Sorry about that Al - didn't realize that was you. Thought the captions belonged to the photo, i.e. a faceless entity like Getty.

Contrary to popular belief, it’s not fun to pick on you. Well, not all the time, at least… ;-)

Lou Brown: "My kinda team, Charlie, my kinda team..."

by ballhawk on Feb 21, 2012 8:21 AM CST up reply actions  

They do come from Getty or AP

… but I do have the ability to edit them.

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by Al Yellon on Feb 21, 2012 8:26 AM CST up reply actions  

Wait...

so they’re going to up the prices on hot games, but they’re not going to drop the prices on games that aren’t selling? This is strange to me.

The Cubs are going to be awful this year, in all likelihood. If they’ve got 4000 unsold tickets to a Wednesday night game, and it’s 3:00 in the afternoon… why not cut prices in half at that point? Making up numbers here… but why would you NOT take $25 for a ticket rather than being stubborn and sitting on a $50 ticket that isn’t selling? Just to avoid pissing off some people who already bought tickets to that game who don’t understand what a free market is? I don’t get it.

by kanderber on Feb 21, 2012 10:43 AM CST reply actions   2 recs

Discounts will be widely available again, especially in April and May.

I would expect all of April and May to be half-off again. Like beerandyams mentioned, that way it never goes below gate price. You need a special code (that the Cubs don’t advertise on their own) and you can only buy online. Sure, to many of us, it’s common knowledge, but a lot of people still have no idea about it. That’s why they can tell people like Al that the price is protected when it really isn’t.

"They sell every ticket to every game, win or lose!" - Tom Ricketts

by bluemagic9 on Feb 21, 2012 12:28 PM CST up reply actions  

Those "special codes" get shared all over the place.

They’re hardly “special”.

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by Al Yellon on Feb 21, 2012 12:57 PM CST up reply actions  

Why piss off 3 people just to make 1 person happy?

If the Cubs have 27K in season ticket holders – out of an estimated 40K tickets – that is 67% of your tickets being sold to season ticket holders. And that’s not factoring in people who have bought the tickets packs or will buy when single game sales occur. If you’ve already set a price point with these customers, why heavily discount your product for an incremental increase in revenue?

In marketing, your top line brands do not want to put their product on sale. Definitely not at 50% off. And they don’t want a free market. They want to control the market.

"Just shut up and play" - Matt Garza
"Pain is inevitable, suffering is an option." - Dale Sveum

by RiskyBusiness on Feb 22, 2012 9:36 AM CST up reply actions  

Because...

the Cubs aren’t in the business of making people happy, they’re in the business of making money. It’s quite simple, really.

by kanderber on Feb 22, 2012 12:56 PM CST up reply actions  

And that's why you won't see widespread 50% discounts

Once you start heavily discounting your product, you set an expectation with the consumers that your product is not as valuable. So then you make less money.

To your original example – If they’ve got 4000 unsold tickets to a Wednesday night game, and it’s 3:00 in the afternoon – The Cubs are doing great. They’ve sold 90% of the ballpark.

Don’t cut off your nose to spite your face. Don’t over react.

"Just shut up and play" - Matt Garza
"Pain is inevitable, suffering is an option." - Dale Sveum

by RiskyBusiness on Feb 22, 2012 1:48 PM CST up reply actions  

Math rules

Take it a little further.

In the original example, 36000 people paid full price, and 4000 tickets went unsold.
36000 × 100% =36000

If 4000 of the people that bought tickets last time see what happened, and they wait until game time to buy their next tickets, you have to sell all of your discounted tickets to break even.
32000 × 100% + 8000 × 50% = 36000

If even 1 more person realizes that he can wait until game time to get a 50% discount, you’re losing money. You’d have been better off just selling 36000 full-price tickets and getting nothing for the rest. In fact, you’ll come out way ahead (in your pocketbook and in the court of public opinion) if you sell 36000 full-price tickets and donate the other 4000 to kids’ clubs or inner-city schools or any kid who shows up with straight A’s and just write them off.

by CJK on Feb 22, 2012 2:35 PM CST up reply actions  

It's good to know that what used to be called price gouging now goes by the name "Dynamic Pricing,"

just as today those enterprising folks formerly known as scalpers now have the exalted title of “Secondary Ticket Brokers.” The Crain’s reporter helpfully supplies us with these euphemisms as he also points out that dynamic pricing is “a potential boon to city coffers.”

For more than 140 years, selling tickets at fixed prices was part of the unwritten contract between baseball’s patrons and those who run the game. Fans who supported a team in good times or bad could be confident that, with sufficient foresight and planning, they could attend any regular season game without paying a scalper’s extortionate tax.

These days it’s tough to single out for special criticism any single aspect of baseball’s price gouging, but the trend for MLB or individual teams to partner with big-time scalpers and then make “scalper’s rules” official team policy seems especially worthy of condemnation, no matter how well disguised it is as “dynamic pricing.”

"Started hummin' a song from 1962..." – Bob Seger
"The past is never dead. It's not even past." – Faulkner

by ernaga on Feb 21, 2012 11:12 AM CST reply actions  

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