The Cubs sent out an email to spring training season-ticket holders at Sloan Park regarding procedures for buying tickets to games this spring, which are currently scheduled to begin Saturday, February 27 against the Dodgers.
Here’s the process the email describes. Sloan Park STH will receive a presale for tickets:
As part of updated guidance from Major League Baseball (MLB) and in coordination with requirements and guidelines, tickets will be available in limited, physically distanced pod-style seating on an individual game basis. Pods will be available in allotments of two, four or six tickets throughout the ballpark. Please note pricing in the exclusive Spring Training Season Ticket Holder presale is based on season ticket single game pricing. There will be a limit of six tickets per game. As a reminder, we are unable to provide full season packages for the 2021 season.
Some other teams have announced similar procedures, and as noted this was done in conjunction with guidance from MLB.
The Cubs also sent out these guidelines on health and safety protocols. They will be:
Conducting frequent and thorough cleaning and disinfecting of all surfaces before, during and after games.
Requiring appropriate physical distancing in all areas of the ballpark with signage posted throughout Sloan Park.
Requiring individuals two years or older to wear a mouth and nose face covering at all times.
Limiting touchpoints by offering tickets exclusively as mobile tickets via the MLB Ballpark app, contactless entry into Sloan Park and cashless parking, concessions, retail and 50/50 Raffle tickets.
The email also said that detailed information will be sent out prior to the start of the season, and:
As part of the Cubs Guarantee, you will receive a credit or refund if any games you purchase a ticket for are impacted due to COVID-19 (i.e., canceled, postponed or have restricted capacity that prevents the use of specific seats).
The Cubs also say that their team store at Sloan Park will be open from 10 a.m. to 5 p.m Arizona time for the rest of the offseason, except for an early 3 p.m. closure on Sunday, February 7 (maybe to give staff time to get home to watch the Super Bowl?). The store will have limited capacity and masks are required.
I’ll post further updates on tickets at Sloan Park as they become available.